Lead Knowledge Analyst - Customer Analytics

Company: The Boston Consulting Group, Inc.
Location: Boston, Massachusetts
Posted on: February 2, 2015

Job Description:

Lead Knowledge Analyst - Customer Analytics (The Boston Consulting Group -

Boston, Massachusetts): Deliver value to BCG clients by focusing on the

customer analytics component of a consulting engagement and providing

powerful, analytics-based insights, quantitative methods, predictive

modeling, and visualizations designed to help our clients tackle their most

pressing business problems as they relate to customer behavior. Specific

duties include: partner with BCG consulting teams to provide support across

the full analytics value-chain including framing new business challenges,

building fact-bases, designing innovative analytics workflows, training

colleagues on new analytical methods, and interpreting findings through

predictive modeling; perform sophisticated data mining, data analysis,

predictive analytics, and statistical programming; use various technical

tools and quantitative methods to scope a project’s knowledge needs,

conceptualize metrics for analysis, deliver comprehensive and customized

knowledge for client work, and capture and codify knowledge content;

support the analytics platforms and data sets, develop business analytics

tools and processes, develop business analytics trainings for Team members

and BCG consulting case teams, and participate in knowledge infrastructure

projects; and stay current on leading-edge analytical tools and proactively

working with the Team to build an offering that delivers competitive

advancement to BCG. Requires a Master’s degree in Engineering, Management

Information Systems, Business Analytics, a related field, or a foreign

degree equivalent plus three years of experience as a statistician or

analyst which must include at least one year of experience applying

advanced statistical methods to large data sets to resolve business issues

within either a large management consulting firm or a specialized analytics

consultancy. In lieu of Master’s degree and three years of experience as

listed above, BCG will accept a Bachelor’s degree in Engineering,

Management Information Systems, Business Analytics, a related field, or a

foreign degree equivalent plus five years of progressive experience as a

statistician or analyst which must include at least one year of experience

applying advanced statistical methods to large data sets to resolve

business issues within either a large management consulting firm or a

specialized analytics consultancy. Also requires demonstrated ability to:

(i) develop customized queries and conduct extensive data extraction and

evaluation on large datasets; (ii) design linear regression and forecasting

models and perform cluster analysis, factor analysis, and CHAID using SAS;

(iii) build predictive models via logistic regression and other techniques

using SAS; (iv) and generate actionable insights regarding the acquisition,

maintenance, and retention of customers from CRM data. Must have

unrestricted authorization to work in U.S. M-F, 9:00 a.m. to 6:00 p.m.

45+ hours per week. Multiple positions available. Send resume to

BKA015@bcg.com. An Equal Opportunity Employer.

Keywords: The Boston Consulting Group, Inc. , Boston , Lead Knowledge Analyst - Customer Analytics, Business , Boston, Massachusetts, Massachusetts