Senior User Experience Researcher
Company: The MathWorks, Inc.
Location: Natick, Massachusetts
Posted on: July 27, 2021
Job Description:
Working under the direction of the Manager or Senior Team Lead,
will be responsible for designing, developing and testing the user
interface of sophisticated software; collecting and documenting
user requirements, facilitating and leading user interface design,
advocating for the user throughout the development process, and
testing and evaluating user interfaces; performing user research,
usability testing, and design; contributing to the product
development life cycle; developing new products and features, and
enhancing legacy products; leading user-centered research and
design activities related to MathWorks engineering products and the
web applications; making recommendations to team members about
which usability methods to use to answer their questions about
users and design directions based on projects needs, goals and
constraints; working closely with team members to conduct user
research, identify pain points, develop user profiles and create
task lists; collaborating on paper and functional prototypes;
contributing to requirements and design documents; running
usability tests, conducting interviews and site visits, organizing
surveys, and performing other usability assessments; and
interpreting and understanding user feedback, and providing input
for design decisions based on that feedback. Education and Experience: Masters degree or higher (or foreign education equivalent) in
Human Factors, Human Factors in Information Design, Human-Computer
Interaction, Engineering or Computer Science and two (2) years of
experience in job offered or two (2) years of experience in
user-centered research and design. OR Bachelors degree (or foreign education equivalent) in Human
Factors, Human Factors in Information Design, Human-Computer
Interaction, Engineering or Computer Science and six (6) years of
experience in job offered or six (6) years of experience in
user-centered research and design. Special Requirements: Demonstrated expertise programming in MATLAB or Simulink; and in
end-to-end development along the software development life cycle,
including requirements gathering, development, debugging,
release-to-production, and production support. Demonstrated expertise interpreting and analyzing user feedback
using UX method of affinitization, evolving user workflows, and
providing design recommendations; performing high and low fidelity
prototyping to inform design decisions that address user
requirements using Axure RP or Balsamiq according to UI design
principles; and developing UX deliverables including personas,
journey maps, user roles and goals to enable a user-centered
development process. Demonstrated expertise applying Lean concepts to implement
process improvement initiatives -- identifying scope for process
improvement and identifying deltas -- for software development;
recommending standards and best practices to improve developer
workflows and increase development productivity; and designing and
maintaining software development and user experience knowledge
management repository, including developing training materials and
processes to implement process standards. Demonstrated expertise analyzing user data and representing key
information from datasets into visualizations according to data
visualization best practices; and performing usability assessments
including performing usability testing, conducting customer
interviews, and designing surveys to understand user behavior and
influence design decisions. [Expertise may be gained during Graduate program.] For the position listed above, interested candidates may search
by job code 25841 for specific job details and requirements and
apply online on the Careers Page at
https://www.mathworks.com/company/jobs/opportunities.html
Keywords: The MathWorks, Inc., Boston , Senior User Experience Researcher, Computer , Natick, Massachusetts , Massachusetts