Supplier Quality Engineer
Company: NetScout Systems, Inc.
Location: Westford, MA
Posted on: January 22, 2019
Job Description:
Leads Continuous Improvement initiatives to reduce product
defect rate and streamline the supplier Return Manufacturing Authorization (RMA)
process. Ensures purchased products conform to requirements for
implementing quality related-programs and projects. Serves as a liaison between
suppliers and Operations to ensure that supply chain quality objectives are
met. Plans and implements supplier quality management programs including
supplier selection, qualification, monitoring, and continual
improvement. Participates in source evaluation and approval of potential
suppliers. Plans and leads supplier quality audits and process assessments
for both prospective and current suppliers. Works with suppliers to
investigate product quality problems, determine root cause, and ensure
implementation of corrective actions to reduce or eliminate waste and
nonconformity. Ensures supplier capability and control to meet product launch
and ongoing production quality objectives. Leads compliance and regulatory
(RoHS, REACH, and conflict minerals) activities to ensure all
requirements are met. Develops and implements quality metrics to monitor and
measure supplier quality performance. Analyzes measurement results and
identifies trends, risks and opportunities for improvement. Champions the
process for review and disposition of nonconforming product with
supplier-caused defects, communicates identified issues, and drives corrective
actions by the suppliers. Defines verification procedures and coordinates
inspection and testing in the Incoming Inspection area to support
Manufacturing. Coordinates failure analysis activities to determine root cause
of supplier-caused nonconformities. Leads supplier qualification
and component verification activities. Requirements: Master's degree in Industrial Engineering,
Mechanical Engineering, Engineering Management or a related engineering
field or related field (willing to accept foreign education equivalent)
plus 2 years of experience performing supply chain management and Quality
Assurance. Or, alternatively, a Bachelor's degree in Industrial Engineering,
Mechanical Engineering, Engineering Management or a related engineering
field (willing to accept foreign education equivalent) and 4 years of
experience performing supply chain management and Quality Assurance. Also
requires: (1) Demonstrated expertise (DE) leveraging and implementing
Statistical Process Controls (SPC) or similar controls; (2) DE leveraging
lean manufacturing techniques such as value stream mapping, Kaizen,
Kanban, supplier managed inventories, 5S, cycle times, root cause
analysis, and single piece manufacturing flow; and, (3) DE performing root
cause analysis activities with suppliers and customers to eliminate recurrence
of non- conformances and follow up on Corrective and Preventive Actions
(CAPA). Submit resume to careers@netscout.com and include “Job Code
ESA-SQE†in the subject line.
Keywords: NetScout Systems, Inc., Boston , Supplier Quality Engineer , Computer , Westford, MA, Massachusetts
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