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Senior Program Manager, Fellow

Company: PTC Inc.
Location: Boston, MA
Posted on: October 11, 2019

Job Description:

Define and maintain IT Project Management Office (PMO) methodology, processes, and tools, quality standards, and
operational processes to support the PMO service delivery and operating model. Work closely with Portfolio
Managers, Project Sponsors, vendor partners, and PMO stakeholders to define, improve, and rollout PMO services.
Optimize demand management process according to strategic direction (leveraging digital framework, IT strategic
planning process, Financial Planning & Analysis (FP&A) budgeting and planning process, business capabilities
framework, and service owner models). Drive program objectives, by providing program management, defining project
plans, managing implementation activities, and developing processes, documentation and communications for
program and process rollout and ongoing support. Define key performance indicators, including developing metrics
and service level agreements for core programs and processes, and tracking delivery against program objectives.
Perform program analysis and risk management, identify and influence necessary course corrections, creatively solve
problems, and communicate program status and activities across multiple levels of management. Ensure the Quality
Assurance process includes checks and balances for compliance with standards and vision alignment. Perform regular
reviews for accountability, stakeholder expectations, and vendors or service suppliers performance. Take
responsibility for Change Management and successful communication strategies. Incorporate and execute these
strategies as part of the overall program structure, and integrate assigned program and project work with other
strategic programs. Act as a liaison across geographies and with technical and non-technical audiences to
communicate and ensure alignment with objectives. Improve stakeholder satisfaction for the provided PMO services.

Education & Experience Requirements: Bachelor's degree in Business Administration, Business Intelligence or related
field (willing to accept foreign education equivalent) plus 5 years of experience performing IT program management,
project delivery, and business process development. Or, alternatively, a Master's degree in Business Administration,
Business Intelligence (willing to accept foreign education equivalent) and 3 years of experience performing IT program
management, project delivery, and business process development.

Must also possess 1 year of experience in each of the following skills: (1) Leading projects with a global footprint for
full lifecycle implementations with Global Human Resources, Sales & Marketing, Order Management & Fulfillment,
Spend Management, and Financial Management capabilities; (2) Implementing Enterprise Cloud Solutions in Workday,
Oracle Fusion Cloud, Salesforce, Coupa, or ServiceNow and performing model integration with on-premise
applications such as Oracle EBusiness Suite, PeopleSoft, or SAP; (3) Implementing projects involving data
orchestration, data migration, extractions, transformations, and integrations with other Enterprise software products
using Middleware technologies; and, (4) Collaborating with Software Vendors (OEMs), consulting partners, and
implementation vendors (System Integrators).

Submit resume to and include the job title and Job Code GCVP in the subject line.

Keywords: PTC Inc., Boston , Senior Program Manager, Fellow, Computer , Boston, MA, Massachusetts

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