RMS Lead Business Analyst
Company: The Boston Consulting Group, Inc.
Location: Boston, MA
Posted on: August 27, 2021
Job Description:
RMS Lead Business Analyst (The Boston Consulting Group, Inc. -
Boston, MA): Independently own and drive projects and processes
which support operations and initiatives throughout the
Knowledge@BCG request management system (RMS) which includes
gathering business requirements, executing testing, and supporting
business change in order to drive significant improvement in our
internal Knowledge@BCG organization. Specific duties include:
partnering with Knowledge@BCG stakeholders to understand their
business needs and translate them into requirements for the RMS
enhancements; collaborating with the development team to discover
and implement enhancements; providing analysis, reports, summaries,
and recommendations to customers, colleagues, and leadership;
mentoring and leading junior staff in all operational tasks
throughout the sprint cycle, including requirement gathering, story
writing, sprint grooming, testing, and end-user communications and
training; assisting in defining requirements in the scope of the
project, including documenting the current state, developing a
future state design, and developing the future state data models;
working closely with the RMS Product Management team to develop
future process enhancements for requests for Knowledge@BCG
services; and building and managing relationships with IT team and
developers. Requires a Bachelors degree in Computer Science,
Computer Engineering, Information Systems, or related field
(willing to accept foreign education equivalent) plus six (6) years
of experience in software development, delivery, and product
management in agile environment. Must also possess the following
(quantitative experience requirements not applicable to this
section unless otherwise stated): (i) working with ServiceNow,
JIRA, Tableau, SQL, Excel, PowerPoint, Slack, and Trello; (ii)
leading meetings with stakeholders; (iii) five (5) years in
knowledge management role showing a growth trajectory, including
ownership of projects and processes, requirement gathering, user
communications, and business analysis; (iv) five (5) years working
in dev-ops, Scrum or other agile framework; and (v) two (2) years
serving as a team lead providing direction, guidance, and
mentorship to junior colleagues. Travel required (up to 10%) based
on client/company need. M-F, 9:00 a.m. to 6:00 p.m. 45+ hours per
week. Send resume to RLBABOS@bcg.com. An Equal Opportunity
Employer.
Keywords: The Boston Consulting Group, Inc. , Boston , RMS Lead Business Analyst, Consulting , Boston, MA, Massachusetts
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