Field Operations Coordinator - Uganda
Company: Educate!
Location: Cambridge
Posted on: May 8, 2024
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Job Description:
Position OverviewEducate!, an award winning non-profit social
enterprise, is looking for a self-driven, highly enterprising, and
enthusiastic candidate to fill the Field Operations Coordinator -
Position in Uganda. The successful candidate will join our high
performing Field Operations Team.Educate! prides in creating impact
and spreading this impact to thousands more youth across the
Country. The Field Operations Coordinator will be reporting to the
Senior Field Operations Manager, The Field Operations Coordinator
is responsible for VIP bootcamp field logistics and also the VIP
allocation and mentor list. The Coordinator will be directly in
charge of the mentor help line, ensure that mentor concerns are
addressed in a timely manner, and also ensure that there is swift
coordination across the program implementation department. He/she
will play an oversight role in mentor recruitment, mentor tracking,
and database oversight.The right candidate for this opportunity
should be excited about working with young and ambitious youth,
self-driven, passionate about our mission of creating leaders and
entrepreneurs in Africa, and committed to being part of a high
performing team!About Educate! Africa has the world's youngest and
fastest-growing population. By , the continent is poised to
contribute more people to the global workforce each year than the
rest of the world combined. At Educate! we're obsessed with impact.
We leverage iterative learning to build highly scalable youth
employment solutions aimed at unlocking the potential of the
world's youngest continent. Educate! prepares youth in Africa
learn, earn and thrive in today's economy by: 1) introducing an
employment-focused school subject into secondary, and 2) delivering
livelihood bootcamps for out-of-school youth, with a focus on
marginalized rural girls and young women.To date, more than , youth
have been meaningfully impacted across Uganda, Rwanda, and Kenya,
and along the way, Educate! has become the largest youth employment
and skills provider in East Africa.Educate! is a team of over
largely African staff and volunteer youth mentors. We prioritize
building an engaging, fulfilling and growth oriented work
environment. 50% of our top 30 leaders have been with us for over 5
years, 10+ alumni have started their own organizations and 6
current or former team members were Acumen Fund East Africa
fellows. We have been backed by top foundations such as Imaginable
Futures, Big Bang Philanthropy, #startsmall, Generation Unlimited,
CIFF and Echidna Giving. Educate! won a Klaus J. Jacobs Prize and a
WISE Award, and has been highlighted by the World Bank's S4YE's
Impact Portfolio, an Al Jazeera documentary, BBC, The Brookings
Institution as one of 14 case studies on scaling education, and the
Gates Foundation as a Goalkeepers Accelerator. In , we received a
catalytic investment from philanthropist Mackenzie Scott to scale
our systems change work.Educate!'s long-term vision is to design
solutions that measurably impact millions of youth across Africa
each year. By , we aim to scale our annual reach by 4x and
measurably impact over , new youth. Performance ObjectivesField
Logistics coordination (50%) Process field requisitions in a timely
manner.Ensure that Airtime for the implementation of VIP boot camp
are disbursed in a timely manner.Work with Field teams to ensure
that advances are fully accounted for according to E! finance
procedures.Plan & ensure that Mentor stipends are disbursed as per
program stipend schedule.Keep track & work towards timely delivery
of field materials delivered to mentors & YLs as per the program
schedule.Take lead in the VIP allocation & reallocation process and
ensure that all VIPs are allocated as per the need.Update VIP
bootcamp mentor list at all times and share with VIP bootcamp
management team.Maintain a mentor database, track Mentor drops, and
update the mentor backup database at all times. Mentor Recruitment
Oversight (30%) Take lead in the mentor recruitment strategy &
ensure that the strategy is aligned to the current mentor
needsEnsure that mentor list is up to date & shared on a weekly
with other departmentsWork with the MRO to track mentor number &
mentor drops & also ensure that mentor drops are reported on a
timely mannerCollect & document mentor paperwork & ensure that it
is well documentedLiaise with MRO to mobilize mentors for Induction
& onboarding & ensure that mentors present approved parental
approval form during InductionCreate mentor unique Identity code
using the sales force system & share with all mentorsUpload &
update mentor information on the sales force systemCollaborate with
the implementation team to support new mentor onboarding, track
drops & reporting. Mentor Performance oversight (20%) Collaborate
with performance metrics to ensure that the mentor performance
tracking system is set up & able to provide an up to date mentor
performance report at all timesWork with M&E to ensure that
teams are trained on mentor KPIS and KPIs are constantly updated as
per program targetsLiaise with implementation to identify mentor
training gaps & support the training during the induction and
during the course of the the program implementation cycleWork with
MRO to ensure that mentors fully understand their performance
deliverables on a termly basisEnsure that mentor performance
feedback are provided to mentors on a timely mannerSpearhead the
process of producing the final mentor performance report & ensure
that the report is submitted to Implementation team by close of
program cycle Mentor Help Line (20%) Co-lead monthly capacity
building plan reviewLead Training of trainersfor POs and PCsRun
sampled quality check ins for trainings and document
feedbackResearch best practices for improving virtual capacity and
training and implement with teamCollect training needs and update
plan time to timeCoordinate with other departments to reconcile
resource needs for teams including support tools like airtime,
internet and equipment.Coordinate schedule for trainings with PCs
and POs for smooth training quality and attendanceRun termly Youth
Leaders trainings on basic ICT packages to hence their
comprehension of the ICT packages and their reporting skills Work
towards addressing the reporting challenges through liaising with
the M&E department by heightening the coaching levels of the
Youth Leaders in the RegionLiaise with D&I to organize capacity
building Trainings for the Youth Leaders.Create a feedback system
to support Programs, D&I and M&E departments to establish
skills gaps and develop tailored training content for the Youth
leaders.Work closely with the Youth Leaders to support them in
their growth areas with intent to reduce their skills gap in
executing their role in reporting and mentor management.Lead
regional in person or virtual induction preparations,
implementations and evaluations includes; collaborating with design
on scheduling, leading ToTs, coordination of feedback and
troubleshooting. Qualifications Bachelor's degree in any business
course with at least 3 years of professional experience.At least 2
years experience in development work (NGO, Schools, Youth related
work, Volunteers/Interns, School Practices, Church) directly
managing a diverse team of at least 7 people.Must have knowledge in
Finance & taxation. Proficiency with Google suites, MS Office
Suite, with excellent MS Word and Excel skills, etc.Experience
working within the education sector in East Africa preferred and
leading & coaching a team, managing finances, program reporting.
Excellent interpersonal and written communication skills,strategic
Skills, project Planning, and Problem-solving skillsShould be
systems oriented, high integrity with experiencein multitasking in
a fast - paced environment, set priorities, work independently as
well as thrive a team.Fits our Five Cultural Tenets (see What is
Educate! About? below); Learn more by looking at Educate!'s culture
deck here Terms Salary is commensurate with experienceAttractive
Benefits & Perks including Medical Insurance.Location is Kampala,
Uganda. What Is Educate! About?We're ambitious. Are you? Educate!
is growing fast, so new opportunities are opening up and expanding
all the time. We're inspired by people with drive, and we love to
help them reach their full potential. We expect everyone at
Educate! to contribute above and beyond their job description, grow
their skills, and advance their careers, and we are committed to
supporting our staff members on that journey. We put Youth First,
Impact-Obsessed - We never forget that Educate! exists to impact
youth. We are purpose-driven. We obsess over impact daily and if it
doesn't lead to impact, we want nothing to do with it. We
prioritize interacting with and listening to youth. We design and
manage the organization to ensure every dollar creates
transformative experiences that youth value. We Exceed Expectations
- We take pride in going above and beyond to achieve the best
results. When we know what needs to be done, we do it. We don't
wait to be asked and we don't stop at what is asked of us. We look
for solutions as much as we identify problems.We Are Always
Learning - We are committed to seeking and applying new knowledge
and ideas. We stay open-minded. We know there is always another way
and we are excited to learn about it. We continuously look for
resources of all kinds from multiple disciplines. We try new
things, experiment, grow, and improve. We invest in learning for
ourselves and our teams.We are One Team, Many Views - We say what
we think while treating each other well. We believe that all people
have the same inherent value and that diverse ideas and open
dialogue fuel excellence. We constantly strive to create an
environment where everyone can and does express themselves freely.
We support and respect each other as people and colleagues. We act
as one team: We prioritize the organization's mission and goals
over team or individual goals.We have the Startup Mindset - We will
always keep innovating to grow our impact. We aspire to be
game-changing. We never think "we have arrived" or "we're done." We
question the status quo in our industry. We move fast and embrace
change to move towards our long-term vision. We're not afraid of
failure. We interrogate anything that slows us down.
Keywords: Educate!, Boston , Field Operations Coordinator - Uganda, Other , Cambridge, Massachusetts
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