Business Banking Relationship Manager II
Company: Citizens Bank
Posted on: December 5, 2019
As an employee of Citizens Bank you become part of an organization
committed to serving customers, colleagues and communities in which
we do business. Citizens Bank is an established and successful
financial services company with national presence and the ability
to conduct business globally. We are committed to offering
comprehensive and competitive benefits, encouraging our colleagues
to develop and grow their careers, and providing a fiscally sound
and stable work environment while delivering to our customers.
Our goal in Business Banking is to make a difference each day by
understanding the distinctive needs of our customers. Through a
teamwork oriented approach and a variety of leading product
solutions, we make a difference by focusing on the relationship
with the customer-not just the transaction-to strengthen local
businesses and the communities around them in unique and
Our team provides you with the tools you need to succeed and build
your banking career: a network of support from your peers, the
sales and technical resources necessary to provide superior
customer solutions and an informal and approachable management team
there to guide you along the way. To top it off, we invest in you
as a colleague with our Business Banking University, Drive Sales
training and weekly development sessions to ensure you are
well-positioned for a successful career.
Take the next step in reaching your potential and join our Business
Banking team today!
--- To manage, acquire and deepen a portfolio of new and existing
commercial customer relationships within the Business Banking
--- The RM2 will focus on clients with annual revenues ranging from
--- Through a consultative approach understand the client needs,
providing value added solutions that enhance the customer
experience, increase loyalty and improve the profitability of
customer and the Bank.
--- Possess and maintain a working knowledge in all aspects of
commercial credit including the identification, assessment and
mitigation of risk. Successfully operate in a "team" atmosphere
building upon and leveraging strong internal and external
--- Operate within a fast paced, demanding sales culture with
measured routines and goals aimed at new loan and deposit
generation, cross sales, customer service and satisfaction.
--- The ideal candidate should be a successful proven relationship
manager with experience with moderately complex portfolios,
customers and transactions.
--- This individual is developing an equally strong grasp of sales
and credit skills. The candidate is expected to possess external
visibility in the local market in terms of reputation, COI network,
strong customer following and local community involvement.
--- This individual possesses the potential to provide a growing
impact of the team in a reasonable period of time. This individual
is a self-starter and motivator who has demonstrated growth
--- 4+ years in a Business Banking Relationship Manager role or
related business lending experience.
--- Minimum Undergraduate Degree
--- Completion of Commercial Credit Training
--- Proficiency with portfolio management
--- Strong written and oral communication skills
--- Proficient with technologies
--- Strong sense of customer service, satisfaction and
--- Adept at needs identification, problem solving and the
consultative sales approach.
--- Strong negotiation skills and the ability to overcome
objections and adversity
--- Following of prospects, customers and COIs
--- Ability to self generate and drive new business development
--- Strong understanding of risk and compliance
--- Meaningful Community involvement
--- Strong upside career potential
--- Strong understanding of core products and services
Hours & Work Schedule
Hours per Week: 40
Work Schedule: M-F 8-5
Why Work for Us
At Citizens, you'll find a customer-centric culture built around
helping our customers and giving back to our local communities.
When you join our team, you are part of a supportive and
collaborative workforce, with access to training and tools to
accelerate your potential and maximize your career growth.
Equal Employment Opportunity
It is the policy of Citizens Bank to provide equal employment and
advancement opportunities to all colleagues and applicants for
employment without regard to race, color, ethnicity, religion,
gender, pregnancy/childbirth, age, national origin, sexual
orientation, gender identity or expression, disability or perceived
disability, genetic information, citizenship, veteran or military
status, marital or domestic partner status, or any other category
protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer/Disabled/Veteran
Citizens Bank is a brand name of Citizens Bank, N.A. and each of
its respective subsidiaries.
Keywords: Citizens Bank, Boston , Business Banking Relationship Manager II, Accounting, Auditing , Beverly, Massachusetts
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