Senior Business Intelligence Analyst

Company: Nuance
Location: Burlington
Posted on: August 7, 2022

Job Description:

The Senior Business Intelligence Analyst will be responsible for the design, development, and maintenance of automated, user-friendly reporting solutions to meet the business goals of the sales operations team. This role works closely with the sales, sales operations, and finance teams to consult, develop and track various operational and performance metrics, automated reporting solutions and BI architecture improvements to meet the sales department s needs.The Senior BI Analyst performs budgeting, planning, and analysis activities for sales operations. Reviews and analyzes pipeline, bookings, revenue forecasting, sales productivity, and goal attainment. This work will involve fostering strong relationships with business partners to facilitate requirements gathering, project planning, data analysis workflow setup, technical problem solving, and communication of process improvement insights. The position requires knowledge with Power BI development.Essential Functions:Consult business requirements from multiple stakeholders in Sales, Sales Operations, and Finance and translate them to business intelligence requirementsDesign and develop automated, user-friendly, and robust business intelligence solutions by writing advanced queries/functions for relational databases (Oracle mostly) and setting up complex data analysis workflows using existing BI tools (Power BI & Splash BI)Document the scope and granularity of various BI solutions, their technical design, development, testing, and delivery using workflow diagrams that entire team can rely on for modifying/maintaining the solutions built.Work with the team to identify and report out root causes and problems in the business process using the BI solutions built in the form of dashboards, reports, metrics, and analytics.Establish clear goals, priorities, and participates in project management estimation process.Track and report out on critical systems issues and reported data loads in a timely manner.Troubleshoot BI tools, systems, and software. Assist in testing of enhancement of BI applications. Ensures the collected data is within required quality standards.Provide training and tool usage documentation to team members to help them address end user issues. Participate along with other developers in vendor evaluation meetings on the enterprise-wide BI tool selection process.Sales Planning - bring to bear best practice sales coverage analysis, provide insight and recommendations on sales coverage improvement opportunities as sales/division seek to pursue strategic growth initiatives. Participate in yearly review of sales territories including sales quota setting. planning administration process and drive accurate and faster decision making and enterprise intelligence.Maintain and enhance sales dashboards using Power BI to provide reps and managers with actionable insights.Manage tracking and forecasting of ARR (Annual Recurring Revenue) model with input from sales leadersAssist with sales pipeline analysis by monitoring deal-flow across stages and conduct performance reporting, and sales team efficiency by tracking critical metrics including pacing, close rate, pipeline growth, upsell, cross-sell, churn rate, win rates, etc.Qualifications:3+ years of Relevant ExperienceStrong Analytics and Dashboard Building Skills (preferably with Power BI)Required Skillsets:Experience with CRM and ERP systems (i.e. Oracle)Experience using business intelligence reporting tools (ie: Tableau, Power BI, Splash BI, etc.)Analytical approachAdvanced skills with MS Excel requiredAble to thrive in a fast-paced, always changing, deadline-driven environmentAble to create good working relationships with all constituentsSuperior analytical skills; high level of attention to detail with strong business acumenStrong presentation and communication skills

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.Nuance celebrates diversity and is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by law or Nuance policy. If you need an accommodation because of a disability for any part of the employment process, please call and let us know.

Keywords: Nuance, Boston , Senior Business Intelligence Analyst, Accounting, Auditing , Burlington, Massachusetts