Senior Account Executive

Company: Perch Energy
Location: Boston
Posted on: August 7, 2022

Job Description:

Description:
Perch Energy is a whole new kind of energy company that makes it easy for businesses and consumers to access clean energy and reduce their carbon footprint. Like our affiliate company, BlueWave Solar, we believe business can be a force for good: We're on a mission to make clean energy options more accessible, more affordable, and more equitable for all.

Perch Energy has an immediate opening for a Senior Account Executive reporting to the Chief Operating Officer. As a Sr. Account Executive, you will be responsible for establishing healthy and collaborative relationships between Perch Energy and its Clients and must operate as a liaison to deliver exceptional service, drive customer retention, and prioritize responsiveness. This role is highly visible throughout the organization and interfaces with key decision makers across our most valuable programs. The ideal candidate must have the capability to address needs and challenges efficiently, build trust, exercise strong attention to detail, and must have excellent communication skills. Client satisfaction is paramount to the success of this role.

Duties and Responsibilities
Ensure timely onboarding of new Clients and projects
Act as the Client's champion across Perch Energy, channeling feedback to Perch teams, translating business needs and product requirements into new solutions for clients
Understand Client needs, develop relationships, and build trust
Chair regular meetings with Clients to track and communicate ongoing portfolio performance
Work closely with Business Development to deliver on contract and service expectations
Educate Clients about community solar servicing and regulatory challenges
Deliver reports and meaningful insights that provide transparency into overall project health and areas of opportunity
Deliver customer information in support of Client invoicing and customer assignments
Collect outstanding invoices
Advocate for and negotiate contract amendments
Advocate for continual improvements to services and product offerings
Collaborate with the Executive Team, Operations, Technology, Accounting and Legal teams to develop and streamline accurate and substantive monthly reporting for Clients
Support and execute account management tasks in new markets and regulatory environments
Provide input to the Community Solar and Executive teams to set overall business goals and metrics

Requirements:
5+ years' experience in account management, client relationship management, or overseeing strategic partnerships, ideally B2B enterprise relationships
Bachelor's degree in Communication, Management, Marketing, Business Administration, or other related major
Experience with Salesforce a plus
Excellent time management, punctuality, and organizational skills
Ability to comprehend standard contract terms and clauses
Ability to solve complex issues and sensitive commercial matters
Excellent verbal and written communication skills
The ability to balance multiple short and long-term priorities of varying scopes
Ability to distill complex information into simple actionable items
Strong alignment with and passion for the Perch values and mission
Curiosity about and commitment to clean energy

What does it mean to be a Percher?
It means you want a day job that makes a difference-and you're all in on building extraordinary products that get us there. It means you think big. Act fast. Assume value. And it means you can count on us to look out for you while you do it-in a place you can find your tribe.

Benefits that help you live your best life
Looking out for you means looking out for the whole person you are-from health and financial wellbeing to awesome benefits for work-life balance, such as:
Medical, dental & vision-stay healthy and perceptive
Stock options & 401K- prepare for the future
Life insurance, short and long-term disability-plan for the unexpected
Health savings account (HSA) match-get pre-tax saving coverage
Unlimited paid time off-take time to fuel up
Perch is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to creating a diverse and inclusive workplace and will do so by actively seeking to hire and promote diverse individuals throughout the company. Providing equal employment opportunities to all employees and applicants for employment is critical to our identity and we do not discriminate on the basis of race, color, religion, religious creed, national origin, ancestry, sex, age, handicap (disability), sexual orientation, gender identity/ or expression, genetics, veteran status, marital status, pregnancy or pregnancy-related condition, military status or obligation, or other protected status, in accordance with applicable federal, state and local laws.

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Keywords: Perch Energy, Boston , Senior Account Executive, Accounting, Auditing , Boston, Massachusetts