Operations Manager, Billing Operations
Company: LogixHealth
Location: Bedford
Posted on: March 20, 2023
Job Description:
PurposeManage and monitor projects and operations to support
interdepartmental goals as well as participates in the development
of education materials that are complete, concise and provide an
exceptional product to our clientsDuties and Responsibilities
Develop and Implement phase (s) of
department training with LHI and Bedford staffResearch projects for
escalated billing related concernsCommunicate policies, concerns,
etc. between departments Review and monitor team performance and
ensure workflows are being followedMonitor team
dashboards/reportsPlan, organize, and direct completion on specific
projectsFacilitate and attend all department related meetingsLook
into billing related issues and research further for updates on
procedures and policiesResearch into payer rules and regulations
for provider related guidelinesCreate and maintain educational and
resource documents Help support different teams including call
center, cash posting, contract and auditing, provider enrollment,
EDI, ED billing, reimbursement, and operations, in all areas
including concerns, billing trends, etcEnsure cooperative team
environment by:Effectively communicating with staff about
department and company initiativesAdjusting procedures as necessary
to create process efficienciesResolving issues among
staffEncouraging constructive feedback from staff and between team
membersUphold company mission, vision, and valuesProactively
monitor company policies and address transgressions
appropriatelyMonitor and enforce compliance with all pertinent
local, state, and federal laws and regulations relating to
operations and employmentComply with all State and Federal Laws
regarding an effective Compliance Program inclusive of HIPAA
Privacy and SecurityAdhere to the Code of Conduct and be familiar
with all compliance policies and procedures stored in LogixGarden
relevant to this positionEnsure departmental employees follow the
Code of Conduct, compliance policies and proceduresAdminister the
appropriate sanction when an employee violates a compliance policy
or procedureQualificationsTo perform this job successfully, an
individual must be able to perform each duty satisfactorily. The
requirements listed below are representative of the knowledge,
skills, and/or ability required. Reasonable accommodation may be
made to enable individuals with disabilities perform the
duties.Education (Degrees, Certificates, Licenses, Etc.)
Bachelor's degree or equivalent
combination of education and experience preferredCoding
certification preferredComputer SkillsPrior word processing,
spreadsheet and internet software experience including proficiency
with MS Excel and MS Word required.ExperiencePrior medical
Billing/Coding experience preferredOne or more years related
management experience preferredSpecific Job Knowledge, Skill, and
Ability
Ability to learn new and existing
softwareAbility to understand the capabilities and limitations and
integrations within the entire infrastructure of the companyAbility
to work effectively on a teamAbility to make decisions or solve
problems by using logic to identify key facts, explore alternatives
and propose solutionsMust possess strong interpersonal
skillsAbility to communicate effectively verbally and in
writingAbility to multitask and change direction at any given
timeAbility to read and interpret documents such as safety rules,
operating and maintenance instructions and procedural
manualsAbility to write routine reports and correspondenceAbility
to apply common sense understanding to carry out instructions
Specific vision abilities required by this job include close
visionAbility to sit for prolonged periods of time, use hands,
talk, hear and occasionally walk and reach with hands or
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Keywords: LogixHealth, Boston , Operations Manager, Billing Operations, Accounting, Auditing , Bedford, Massachusetts
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