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Middle Office- Operations Specialist

Company: Brown Brothers Harriman
Location: Boston
Posted on: January 17, 2020

Job Description:

MIDDLE OFFICE-OPERATIONS SPECIALIST

At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client s financial well-being.

If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you

JOIN US AS AN OPERATIONS SPECIALIST

Brown Brothers Harriman is currently recruiting an Operations Specialist to join our Middle Office team. The Global Institutional Middle Office (GIMO) acts as an important conduit between a client s front office trading, oversight functions, and back office servicing centers. This role, as part of a team, is responsible for custody reconciliations, including matching and trade dissemination to the broker, the custodian and the fund accounting agent for BBH s institutional clients. The role is responsible for relationship management, processing and escalating claims, income collection, corporate actions, collateral management, and failed trade monitoring. This role also handles post execution, pre-settlement functions, and creates consolidated views and support for the clients across all custodians and/or service providers.

SOME OF YOUR KEY RESPONSIBILITIES INCLUDE:

1. Transaction Processing/Resolution

* Matches or identifies discrepancies of client s trade economic details as compared to the client s counterparty instruction.

* Prepares communication of settlement of securities in different markets to the client s custodian.

* Monitors and resolves any failed trades, cash movements, collateral settlements or corporate actions.

* Works closely with the client and client s counterparty(s) to ensure transactions and/or reporting related to the different security types are processed timely and accurately.

* Understands settlement procedures and restrictions for various markets and asset types and acts accordingly.

* Manages daily volume of work adhering to daily deadlines.

2. Technology

* Utilizes BBH IMO technology and IMO vendor products to perform daily transactional processes as described above.

3. Teamwork

* Collectively work with team members to ensure daily requirements are met.

* Update team procedures as needed.

4. Communications

* Communicates professionally and timely via email, phone, or in person with internal and external clients and counterparties.

* Provides feedback on client s counterparty performance.

5. Client Service

* Provides superior client service to ensure client satisfaction and reference ability.

* Responds to client inquiries, in a timely and professional manner, meeting client s standards as indicated in client s service agreement.

6. Risk Mitigation

* Understands fundamentals of relevant systems and processes. Follows procedures and adheres to policies.

* Works to understand how specific functions within GIMO impact other teams in Service Delivery.

* Works with a risk adverse mindset. Proactively communicates and escalates potential risks found, errors and issues timely.

* Ensures data privacy and integrity of data always. Avoids and escalates any cyber risks.

* Follows our BCP protocol and security procedures

QUALIFICATIONS:

* BA/BS degree.Preference given to Finance, Accounting, Economics, and Mathematics majors.

* Ability to communicate professionally both verbally and written.

* Ability to manage time efficiently and effectively and to meet all deadlines.

* Organizational skills and detail-oriented.

* Ability to work independently, efficiently, and effectively to meet time constraints while handling multiple tasks.

* Ability to work n a team environment.

* Strong commitment to quality

* Ability to adapt to a changing business, legal, and regulatory environment.

* Aptitude for thorough and timely research, analysis and resolution of a problem.

* Have interest and flexibility to work on different assignments and develop new skills by performing different functions within IMO

* Ability to stay focused on detailed information for long periods of time

* Ability to work on a computer for several hours

* Ability to discern numbers/number sequels and reading-comprehension

* Ability to handle work pressure in a fast pace environment

* Ability and willingness to work overtime when needed

WHAT WE OFFER:

* A collaborative environment that enables you to step outside your role to add value wherever you can

* Direct access to clients, information and experts across all business areas around the world

* Opportunities to grow your expertise, take on new challenges, and reinvent yourself without leaving the firm

* A culture of inclusion that values each employee s unique perspective

* High-quality benefits program emphasizing good health, financial security, and peace of mind

* Rewarding work with the flexibility to enjoy personal and family experiences at every career stage

* Volunteer opportunities to give back to your community and help transform the lives of others

#LI-POST

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

Full time

Boston.

Keywords: Brown Brothers Harriman, Boston , Middle Office- Operations Specialist, Administration, Clerical , Boston, Massachusetts

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