Administrative Assistant
Company: The Norfolk Companies
Location: Braintree
Posted on: April 11, 2021
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Job Description:
Description:
Norfolk Kitchen & Bath is a family-owned business who has been a
leader in the kitchen design for over 30 years. We take pride in
the ability to offer beautiful kitchens and bath design and
providing exceptional service to our clients. Due to growth, we are
looking to add to our team at our Braintree Showroom location.If
you enjoy working in a beautiful location and spend your free time
watch HGTV and scrolling through Pinterest at interior design, we
may be the "home" for you. The Showroom Administrative Assistant is
key to keeping the day to day running smoothly by assisting
customers, designers and managing the flow of work. Providing
exceptional customer service is one of our core values at Norfolk
and the Coordinator will be on the front line.This is a great
opportunity for someone who has been in an office manager or front
desk administrative role where the work environment was fast-paced.
This position is customer facing and you must be professional, very
organized and able to juggle multiple tasks.Here's some details of
what you will be doing in the role -You will be the 1st contact for
most clients who reach out via email, web appointment, email or
simply walk in. You will screen the customer and find out what they
may be interested in and where they are in their decision making
timeline. You may introduce them to some of the cabinets lines
within the showroom and then coordinate with a designer. There are
opportunities to also sell products, such as vanities, hardware or
miscellaneous items.Keeping the showroom presentable is key to
providing the best customer experience, so the Administrative
Assistant will be responsible for the upkeep of displays, keeping
product current as well as common areas neat and organized.This
position does require Saturdays and you would be scheduled off a
day during the week..
Requirements:
Knowledge, Skills and Abilities--- Professional, pleasant telephone
voice and excellent communication skills--- Self starter and
motivated to learn and grow--- Ability to speak clearly and
concisely--- Ability to multi-task; well organized--- Friendly,
courteous and professional manner with high level of customer
service--- Ability to use internet effectively to source product
and related information--- To maintain the goodwill of the
company's customers and potential customers--- Highly organized and
able to maintain a neat and clean work station--- Ability to read,
write and speak English fluentlyEducation and Experience---
Experience managing a front area or office--- 2+ years of customer
facing support in a sales/retail work environment--- Proficient
with Microsoft Office - Outlook, Word, Excel & Teams - Able to
manage multiple Outlook calendars--- Kitchen cabinet product
knowledge, helpful but will trainPhysical Requirements--- Able to
sit for long periods of time--- Able to work on PC screens for data
analysis for long periods of time--- Able to walk, bend, stand---
Professional appearance--- Able to pass drug screen and medical
exam (if necessary)--- Ability to lift and/or pull 30+ lbsPM19
PI133585695
Keywords: The Norfolk Companies, Boston , Administrative Assistant, Administration, Clerical , Braintree, Massachusetts
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