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Receptionist/Office Assistant

Company: Werfen
Location: Bedford
Posted on: February 12, 2024

Job Description:

OverviewWerfen Werfen, founded in 1966, is a worldwide developer, manufacturer and distributor of specialized diagnostic instruments, related reagents, automation workcells, and data management solutions for use primarily in hospitals and independent clinical laboratories. The Company's business lines include Hemostasis, Acute Care, and Autoimmunity diagnostics, as well as Original Equipment Manufacturing. Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We're passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care. Our North American Commercial Operations, as well as our Headquarters and Technology Center for Hemostasis and Acute Care Diagnostics, are based in Bedford, MA. Our Headquarters and Technology Center for Autoimmunity Diagnostics is based in San Diego, CA. Additionally, our Technology Center for Hemostasis and Blood Gas Reagents is in Orangeburg, NY, and our Technology Center for Whole Blood Hemostasis is in San Diego, CA. Position Summary:The employee in this position is responsible for greeting and registering visitors, operating the switchboard, managing all functions of the company mail room, and assisting the facilities department with various administrative tasks. ResponsibilitiesKey AccountabilitiesEssential Functions:

  • Answers and routes incoming calls to the switchboard.
  • Registers visitors and arranges for escorts through the facility.
  • Accepts packages or special delivery from couriers.
  • Organize and maintain cleanliness of reception, waiting areas and the mail room.
  • Updates the plant telephone listings as needed.
  • Ensure reception area is physically attended during work shift.
  • Ensure that standard operating procedures are being adhered to at all times, including the dress code.
  • Prints and run the folding/stuffing machine for the daily invoices and checks.
  • Weighs and stamps outgoing mail; refills postage meter as necessary.
  • Sends weekly mail packages to field personnel.
  • Records all overnight (FedEx, etc.) mail.
  • Maintains supplies, envelopes and copy papers for printing invoice.
  • Coordinates switchboard/reception coverage.
  • Contacts vendors for issues with the printer, folding/stuffing machine and postage machine.
  • Other duties as assigned in the facilities departmentBudget Managed (if applicable):
    • N/AInternal Networking/Key Relationships:
      • To be determined based on department needsSkills & Capabilities:
        • Ability to communicate with customers, managers and visitors while speaking in a clear and professional manner both over the phone and in person
        • Ability to multi-task in a fast paced environment
        • Highly organized, motivated and solutions oriented, with a strong work ethic and positive attitude
        • Strong attention to detail Working knowledge of Microsoft Office Suite
        • Exceptional written and verbal communication skills are essential QualificationsMinimum Knowledge & Experience Required for the Position:
          • High school diploma or equivalent and 3 years of experience in an office environmentInternational Mobility: Required:
            • NoTravel Requirements:
              • NoIf you are interested in constantly learning and being challenged on a daily basis, we encourage you to submit your resume or CV. Werfen appreciates and values diversity. We are an Equal Opportunity/Affirmative Action Employer M/F/D/V. We operate directly in over 30 countries, and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 5,000 employees around the world comprise our Werfen team. www.werfen.com

Keywords: Werfen, Boston , Receptionist/Office Assistant, Administration, Clerical , Bedford, Massachusetts

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