Conference Center Administrative Assistant

Company: FM
Location: Norwood
Posted on: March 25, 2026

Job Description:

Job Description: Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection. Work Location & Schedule: This is a 5-day office-based position Monday- Friday 7am to 3:30pm. Flexibility required to work outside of the business hours to align with business needs. Travel: Occasional travel required to support our local offices in Johnston, RI and downtown Boston as business needs arise. Relocation is not offered Role Overview The Conference Center Administrator plays a key role in supporting the day?to?day operations of a corporate conference center. This position is ideal for an organized, detail?oriented professional who can manage multiple priorities, take direction effectively, and work independently in a fast?paced environment. The role supports conference services, events, and internal stakeholders while ensuring a high level of professionalism and service. Key Responsibilities Provide administrative support to the Conference Center Manager, including scheduling support, document preparation, reporting, and general office coordination Manage multiple priorities simultaneously, ensuring deadlines are met and work is completed accurately with minimal oversight Support conference and event operations by preparing schedules, agendas, meeting materials, and post?event documentation Print, distribute, and maintain Banquet Event Orders (BEOs) and other event?related materials for on?property meetings Assist with pulling reports, tracking event data, and maintaining organized records to support planning and decision?making Communicate effectively with internal teams to support smooth execution of meetings, events, and daily operations Assist guests and internal clients with conference center and business support needs Order, track, and organize office, conference, and promotional supplies Utilize catering, conference booking, and internal systems to support business needs Identify issues, escalate appropriately, and support problem resolution in a timely and professional manner Qualifications: Prior experience providing administrative support to a manager, department, or business unit Strong time management, organizational, and prioritization skills with proven ability to manage competing deadlines Ability to take direction, work independently, and follow through with minimal supervision Strong problem?solving and analytical skills with attention to detail Excellent written and verbal communication skills, including a professional phone presence Demonstrated reliability, accountability, and consistent follow?through Strong technical proficiency, including: Microsoft Outlook, Teams, Word, Excel, PowerPoint Ability to pull reports and manage data accurately Comfort learning conference booking, catering, and collaboration tools Ability to handle sensitive or confidential information with discretion and professionalism Ability to move throughout the conference center as needed to support meetings, events, and site coordination Education High school diploma or GED required Associate’s or Bachelor’s degree preferred Equivalent combination of education and 2 years of relevant experience will be considered The hiring range for this position is $ 24.08 to $34.62 an hour. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, medical, dental and vision insurance, life and disability insurance, well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, and time off, including vacation and sick time. FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce. LI-NL1

Keywords: FM, Boston , Conference Center Administrative Assistant, Administration, Clerical , Norwood, Massachusetts