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Retail Office Key Holder

Company: Jordan's Furniture
Location: Natick
Posted on: September 16, 2018

Job Description:

OverviewAre you looking for a leadership position in customer service and enjoy working in a retail environment? Do you enjoy making customers happy and satisfied? Jordans Furniture may have the job you are looking for!Jordans Furniture is not your average employer. Our philosophy: make it fun! We have revolutionized the furniture shopping experience by providing shoppertainment, with stores that have IMAX theaters, restaurants, ice cream shops, ropes courses, and much more! Our recipe for success for the past 100 years has been simple and sincere- - treat our employees like family and they will treat our guests the same. Its no surprise that our average employee tenure is over 10 years!ResponsibilitiesTheCustomer Service Team Leader directs, leads, and oversees operational tasks of the store office employees. Responsible for processing sales orders and assuring our guests are receiving top notch customer service. Responsibilities include:Assisting Office Supervisor in training store office employees and evaluating and coaching store office employeesReconciling cash and checks in drawer at end of shiftPreparing daily deposits, securing cash bags and depositing in safeCoordinating and balancing daily transactions,preparing daily deposit slips, check list and opening/closing reportsProcessing sales orders, payments, gift certificates, special orders, miscellaneous credits, credit memos,voids and deliveriesProviding support and customer service to sales/sales managersContacting and responding to customers to resolve delivery and service issues, inquires concerning order status, delivery dates, refunds, financed billing and other office related questionsPay for this position starts around $16.00 per hour. Pay on Sundays is at time and a half!QualificationsRequirements include:2-3 years of experience in a related field preferredExcellent oral and written communication skillsExperience using Microsoft Word, Excel, and OutlookExcellent mathematical and organizational skillsHappy, healthy employees are our goal, and our benefits help J-Team members balance physical, financial, professional, social and emotional well-being. Visit our benefits page for details.Sound like the job for you? Apply today! Thank you for your time and interest.Jordans Furniture is an Equal Opportunity Employer

Keywords: Jordan's Furniture, Boston , Retail Office Key Holder, Administration, Clerical , Natick, Massachusetts

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