Senior Knowledge Analyst - Implementation Specialist
Company: The Boston Consulting Group, Inc.
Location: Boston, MA
Posted on: April 30, 2018
Job Description:
Senior Knowledge Analyst - Implementation Specialist (The Boston
Consulting Group, Inc. - Boston, Massachusetts): Collaborate with BCG case
teams and deliver value to BCG clients by supporting the development of
new internal and client-facing software tools and products that provide
business solutions based on data and business analytics, and then
delivering, implementing, and configuring these applications to optimize
client utility. Specific duties include: work with client IT team to
install the application and ensure compliance with client’s security
policies, deployment, and support; advise and train clients on the
software application's usage and best practices to enable them to
operate, monitor, and support the application; recommend processes to optimize the
business value delivered by the application; install and configure the
application according to business requirements; develop creative and
efficient solutions when confronted with technical challenges; collaborate
with vendors to diagnose and resolve technical system problems and
performance issues; document, track, and monitor bugs, problems, and issues;
perform quality control testing; provide first class training and
assistance to application users; and maintain strong expertise and knowledge
of current and emerging technologies and products. Requires a Bachelor’s
degree (or higher) in Computer Science, Engineering, Information
Technology, Business Analytics or related field (willing to accept foreign education
equivalent) plus five (5) years of experience configuring web-based
applications to meet clients’ business requirements. Specific skills/other
requirements - must possess the following: deep utilization of
Microsoft Excel (5 years); technical troubleshooting (4 + years);
writing T must possess the following: deep utilization of Microsoft Excel
(5 years); technical troubleshooting (4 + years); writing T-SQL store
procedures and queries (3 + years); reading serve log files and application
error files (3 + years); direct customer support and technical implementation
(3 + years); communicating technical strategy options and decisions to
non-technical clients (3 + years); creating reports in Microsoft reporting
services (1 + year); and VBA programming (1 + year). Must have
unrestricted authorization to work in U.S. M-F, 9:00 a.m. to 6:00 p.m. 45+
hours per week. Send resume to BKASKAbcgcom@bcg.com. An Equal Opportunity
Employer.
Keywords: The Boston Consulting Group, Inc., Boston , Senior Knowledge Analyst - Implementation Specialist, Information Technology , Boston, MA, Massachusetts
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