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Development Process Improvement Manager

Company: The MathWorks, Inc.
Location: Natick, Massachusetts
Posted on: September 6, 2022

Job Description:

Working under the direction of the Senior Manager, will be responsible for planning, coordinating, and directing development process improvement activities for MathWorks sophisticated software products; managing a team of 4-8 highly technical Engineers and Data Analysts in the Software Process Engineering Department; guiding and coaching around software process improvement strategy, data science strategy and skills; providing day-to-day mentorship and coaching for Development Process Improvement Engineers and Data Science Engineers on how to work effectively and efficiently with their project teams; coaching direct reports, including setting goals and objectives, writing reviews and holding regular one-on-one meetings; providing hands-on help to direct reports when appropriate including identifying and piloting new metrics, developing and analyzing data that helps MathWorks measure and visualize the user experience including helping teams interpret data; using a combination of qualitative and quantitative data to deliver actionable insights for quality product designs to enhance user experience; designing, prototyping, and developing dashboards that visualize customer data; and using statistical and machine learning techniques to identify meaningful customer insights in complex data sets.

Education and Experience:

Masters degree in Engineering, Computer Science, Information Technology, Technology and Policy, or a closely related field (or foreign education equivalent) and three (3) years of experience in job offered or three (3) years of experience evaluating and analyzing quantitative user insights.

OR

Ph.D degree in Engineering, Computer Science, Information Technology, Technology and Policy, or a closely related field (or foreign education equivalent) and one (1) year of experience in job offered or one (1) year of experience evaluating and analyzing quantitative user insights.

Special Requirements:

Demonstrated expertise programming in MATLAB; designing and using relational database systems to manage large datasets (1 M+ records); and writing SQL queries, procedures, functions and triggers to extract, manipulate, and save data.

Demonstrated expertise using MATLAB, Power BI, or Tableau to generate reports for data analysis and developing recommendations and solutions to improve Key Performance Indicators (KPIs); and in the data science workflow, including applying statistical techniques and machine learning algorithms to derive actionable insights from data.

Demonstrated expertise designing surveys to understand user behavior and influence design decisions; and analyzing user data and representing key information from datasets into visualizations.

Demonstrated expertise managing engineers on projects related to algorithm development and survey implementation.

[Experience and/or expertise may be gained during Graduate program.]

For the position listed above, interested candidates may search by job code 29567 for specific job details and requirements and apply online on the Careers Page at

https://www.mathworks.com/company/jobs/opportunities/search/

Keywords: The MathWorks, Inc., Boston , Development Process Improvement Manager, Computer , Natick, Massachusetts, Massachusetts


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