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Supplier Quality Engineer

Company: NetScout Systems, Inc.
Location: Westford, MA
Posted on: January 22, 2019

Job Description:

Leads Continuous Improvement initiatives to reduce product defect rate and

streamline the supplier Return Manufacturing Authorization (RMA) process.

Ensures purchased products conform to requirements for implementing quality

related-programs and projects. Serves as a liaison between suppliers and

Operations to ensure that supply chain quality objectives are met. Plans

and implements supplier quality management programs including supplier

selection, qualification, monitoring, and continual improvement.

Participates in source evaluation and approval of potential suppliers.

Plans and leads supplier quality audits and process assessments for both

prospective and current suppliers. Works with suppliers to investigate

product quality problems, determine root cause, and ensure implementation

of corrective actions to reduce or eliminate waste and nonconformity.

Ensures supplier capability and control to meet product launch and ongoing

production quality objectives. Leads compliance and regulatory (RoHS,

REACH, and conflict minerals) activities to ensure all requirements are

met. Develops and implements quality metrics to monitor and measure

supplier quality performance. Analyzes measurement results and identifies

trends, risks and opportunities for improvement. Champions the process for

review and disposition of nonconforming product with supplier-caused

defects, communicates identified issues, and drives corrective actions by

the suppliers. Defines verification procedures and coordinates inspection

and testing in the Incoming Inspection area to support Manufacturing.

Coordinates failure analysis activities to determine root cause of

supplier-caused nonconformities. Leads supplier qualification and

component verification activities.

Requirements: Master's degree in Industrial Engineering, Mechanical

Engineering, Engineering Management or a related engineering field or

related field (willing to accept foreign education equivalent) plus 2 years

of experience performing supply chain management and Quality Assurance. Or,

alternatively, a Bachelor's degree in Industrial Engineering, Mechanical

Engineering, Engineering Management or a related engineering field (willing

to accept foreign education equivalent) and 4 years of experience

performing supply chain management and Quality Assurance. Also requires:

(1) Demonstrated expertise (DE) leveraging and implementing Statistical

Process Controls (SPC) or similar controls; (2) DE leveraging lean

manufacturing techniques such as value stream mapping, Kaizen, Kanban,

supplier managed inventories, 5S, cycle times, root cause analysis, and

single piece manufacturing flow; and, (3) DE performing root cause analysis

activities with suppliers and customers to eliminate recurrence of non-

conformances and follow up on Corrective and Preventive Actions (CAPA).

Submit resume to careers@netscout.com and include “Job Code ESA-SQE” in the

subject line.

Keywords: NetScout Systems, Inc., Boston , Supplier Quality Engineer , Computer , Westford, MA, Massachusetts

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