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Software Engineer III (Operational Engineering/Contact Us)

Company: Wayfair LLC
Location: Boston, MA
Posted on: May 22, 2019

Job Description:

Multiple Openings. Software Engineer III (Operational Engineering/Contact Us) for Wayfair LLC in Boston, MA to
design, develop, and build customer-facing account, contact, and help pages utilizing modern web technologies to
guide customers to the appropriate contact channels and develop and maintain integrations with contact channel
platforms including phone, email, chat, and SMS; build intelligent routing based on customer issue, order history, and
current wait times; perform web development using object-oriented programming with tools such as PHP and Java;
utilize code performance reporting and monitoring tools; mentor junior software developers; plan and scope
engineering projects utilizing Agile software development workflow. Requires Master's degree in Computer Science,
Information Technology, Engineering or related field (willing to accept foreign education equivalent) plus two years of
experience performing object-oriented design and development of web platform applications or, alternatively, a
bachelor's degree in Computer Science, Information Technology, Engineering or related field (willing to accept foreign
education equivalent) and five years of experience performing object-oriented design and development of web
platform applications. One year of experience must include: Performing web application development using object-
oriented programming languages and SQL; Performing version control using GIT; Designing back-end /server-side
applications using object-oriented programming language such as PHP, Java, or Python; Employing engineering and
optimization best practices regarding code maintainability, scalability and performance; Defining test plans and
performing unit testing; Performing SQL database development including designing queries, triggers and stored
procedures, performance tuning, and performing data ETL; Performing performance optimization using SQL;
Interfacing with business product leaders and engineers to gather requirements and translate requirements into
system design; and Performing software development methodologies using Agile.

Wayfair LLC is willing to accept a suitable combination of education, training, and/or experience to satisfy the
requirements. Apply online: https://www.wayfaircareers.com/jobs/4294548002?lang=en-us

Keywords: Wayfair LLC, Boston , Software Engineer III (Operational Engineering/Contact Us), Computer , Boston, MA, Massachusetts


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