Suitability Principal - Elite Services
Company: MassMutual
Location: Hartford
Posted on: May 3, 2024
Job Description:
The OpportunityAs a Suitability Principal you will conduct
back-office review and firm-acceptance of new and existing business
and account maintenance submissions as well as suitability reviews
for accounts clearing through National Financial Services (NFS). In
this role, as well as all roles within MassMutual, you will
demonstrate accountability, agility, a dedication to be inclusive,
a strong business acumen, and will show courage, even in the most
difficult situations. We also highly value strong communication
skills, a passion for learning, leadership traits, resilience and
self-awareness.The TeamThe MML Investors Services (MMLIS) Elite
Services Team provides white glove, concierge level operational
support and service to our Top-Tier Wealth Management advisors. We
review and process all of their MMLIS New Business in addition to
facilitating post new account functions including Advisory
Operations, Cashiering, Transfer of Assets, and Account
Maintenance. Our strategy includes growing and retaining our most
successful and influential advisor population across the country
and supporting them with an operational experience that is laser
focused on the ease of doing business. We provide tailored
telephony support and partner closely with all Service and
Operations areas within MMLIS including MMLIS Product, MMFA
leadership, Legal, and Compliance.Key Responsibilities Include:
- Conduct back-office review and firm-acceptance of new and
existing submissions related to Brokerage, Direct and Third-Party
Advisory accounts.
- Review trading activity of registered representatives through
supervisory control procedures and application of firm policies and
procedures and will require the associate to eventually become a
subject matter expert for all previously referenced lines of
Inforce Business, including a solid understanding of our platforms
and systems.
- Determine root cause of issues, provide solutions, and resolve
matters independently without management supervision at times.
- Implementation and management of operational and supervisory
procedures for the firm.
- Ability to effectively communicate with registered
representatives, agency personnel, and internal business partners
such as Compliance, Field Inspection, and Regional Supervisory
Directors. Specialized regulatory review of securities such as
Options trading and Municipal Securities may be required. Involved
daily in complex problem resolution requiring higher level critical
thinking.
- Consult with registered representatives, Agency Supervisory
Officers and Regional Supervisory Directors, providing guidance on
suitability concerns and guidelines.
- Consistently identify and report to management on trending and
risk mitigation measures.The Minimum Qualifications
- FINRA Series 7 & 24 required at time of application
- 1+ years MMLIS experience OR 2+ years financial services
experience within the brokerage/advisory space
- High School Diploma or equivalentThe Ideal Qualifications
- 3+ years' experience conducting suitability reviews
- FINRA Series 4 and 53
- Superior customer service skills.
- Excellent interpersonal skills; team player, self-motivated;
patient demeanor; approachable style.
- High aptitude for effective problem resolution.
- Strong organizational and time management skills are
essential
- Ability to work in a fast paced, ever changing
environment.
- High degree of ownership and sense of urgency.
- College degree preferred with a concentration in business or
finance.
- Passion for embracing business process improvement
opportunities.
- High aptitude for effective problem resolution.
- Must be able to think independently and tactfully challenge the
opinions of others.What to Expect as Part of MassMutual and the
Team
- Regular meetings with the Elite Services team
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian,
Hispanic/Latinx, African American, women, LGBTQ, veteran and
disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational
platforms
- Your ethics and integrity will be valued by a company with a
strong and stable ethical business with industry leading pay and
benefits---#LI-DK1#LI-REMOTEMassMutual is an Equal Employment
Opportunity employer Minority/Female/Sexual Orientation/Gender
Identity/Individual with Disability/Protected Veteran. We welcome
all persons to apply. Note: Veterans are welcome to apply,
regardless of their discharge status.
If you need an accommodation to complete the application process,
please contact us and share the specifics of the assistance you
need.
Keywords: MassMutual, Boston , Suitability Principal - Elite Services, Education / Teaching , Hartford, Massachusetts
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