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Senior User Experience Specialist

Company: The MathWorks, Inc.
Location: Natick, MA
Posted on: February 24, 2020

Job Description:

Working under the direction of the User Experience Manager, will be responsible for conducting user-centered design

activities related to MathWorks products and web applications; leveraging human factors in information design

concepts to collect and document user requirements, facilitate user interface design, advocate for users throughout the

development process, and test and evaluate user interfaces; working with development teams to understand their

projects user-centered design requirements, and developing creative solutions for meeting those needs; working

collaboratively to brainstorm and design innovative solutions to complex problems; making recommendations to team

members about which usability methods to use to answer their questions about users and design directions based on

projects needs, goals and constraints; conducting user research, identifying pain points, developing user profiles and

creating task lists; contributing to requirements and design documents; collaborating on paper and functional

prototypes; running usability tests, conducting interviews and site visits, organizing surveys, and performing other

usability assessments as appropriate; and helping teams interpret and understand user feedback, and providing input

for design decisions based on that feedback.

Education and Experience:

Masters degree or higher (or foreign education equivalent) in Human Factors, Human Factors in Information Design,

Cognitive Science, Engineering, or Applied Psychology and two (2) years of experience in job offered or two (2) years of

experience in web-based content management and planning and designing web-based Information Architecture.

OR

Bachelors degree (or foreign education equivalent) in Human Factors, Human Factors in Information Design, Cognitive

Science, Engineering, or Applied Psychology and six (6) years of experience in job offered or six (6) years of experience

in web-based content management and planning and designing web-based Information Architecture.

Special Requirements:

Demonstrated expertise conducting user research and usability assessments, including gathering user

requirements, conducting heuristic evaluations, and interpreting and analyzing user feedback using UX methods --

surveys, A/B testing, and affinization; and performing qualitative and quantitative usability testing.

Demonstrated expertise performing high and low fidelity prototyping to inform design decisions that address user

requirements using Adobe Illustrator or Axure according to UI design principles.

Demonstrated expertise developing user friendly visual representations of data sets; and defining and developing

user-centered content standards for employee education and compliance.

Demonstrated expertise managing web-based content and design projects, including scoping and defining

technical requirements and architecture and executing user-centric designs.

[Expertise may be gained during Graduate program.]

For the position listed above, interested candidates may search by job code 23453 for specific job details and

requirements and apply online on the Careers Page at http://www.mathworks.com/company/jobs

Keywords: The MathWorks, Inc., Boston , Senior User Experience Specialist, Engineering , Natick, MA, Massachusetts


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