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Customer Success Engineer

Company: The MathWorks, Inc.
Location: Natick, MA
Posted on: July 20, 2020

Job Description:

Working under the direction of the Manager or Senior Team Lead, will be responsible for contributing to the marketing and sales of MathWorks sophisticated engineering products to university customers; designing and developing sophisticated software product models and simulations to demonstrate MathWorks product capabilities in education and research; developing technical engineering demonstrations of MathWorks modeling, simulation and analysis software to support the companys industry marketing activities to the university sector; demonstrating the value of MATLAB and Simulink to grow customer adoption in curriculum, research and commercial projects; and promoting topics, including: computational thinking, coding to learn, the use of MathWorks' products in industry, and the benefits of teaching and learning MATLAB skills. Requires frequent travel and on short notice.

Education and Experience:

Masters degree or higher (or foreign education equivalent) in Engineering or Computer Science and one (1) year of experience in job offered or one (1) year of experience designing and delivering technical customer support for mathematical modeling and simulation technologies.

Special Requirements:

Demonstrated expertise providing technical customer support of image processing, computer vision, machine and deep learning, or statistics and optimization applications.

Demonstrated expertise programming in C/C++ and MATLAB to support image processing applications.

Demonstrated expertise assessing customer requirements; and evaluating and developing marketing content, including messaging and demonstration materials for MATLAB-based workflows.

Demonstrated expertise delivering technical engineering concepts including MATLAB-based training curriculum to students in a university environment.

[Experience and/or expertise may be gained during Graduate program.]

For the position listed above, interested candidates may search by job code 23855 for specific job details and requirements and apply online on the Careers Page at http://www.mathworks.com/company/jobs

Keywords: The MathWorks, Inc., Boston , Customer Success Engineer, Engineering , Natick, MA, Massachusetts


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Customer Success Engineer
Description: Working under the direction of the Manager or Senior Team Lead, will be responsible for contributing to the marketing and sales of MathWorks sophisticated engineering products to university customers (more...)
Company: The MathWorks, Inc.
Location: Natick, MA
Posted on: 07/20/2020

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