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Cisco UCM Engineer

Company: Kforce Technology
Location: Boston
Posted on: March 19, 2023

Job Description:

A Kforce client is seeking a Cisco UCM Engineer in Boston, MA.

Key Tasks:

  • Cisco UCM Engineer will be responsible for managing and administering all aspects of the Unified Communications infrastructure including Unified Communications Manager, Unity, Emergency Responder, Unified SIP Proxy, Unified Border Element, Expressway, Voice Gateways as well as Call Recording, Speech Analytics, WFM platform (Verint)

  • You will be pivotal for the management, design, and development of a strategy for both our current and forthcoming applications

  • You will work with business partners, internal stakeholders, and vendors to build, maintain, and enhance our Cisco Telephony and call center technology capabilities

  • As a Cisco UCM Engineer, you will be responsible for testing, production support, and optimization for all Cisco and Verint advanced technology suite by using the products listed below

  • Responsible for security compliance and IT administrative controls and help manage, design, build, and maintain our Call Center Technology tools and services creating a fast, nimble, secure, and scalable software development framework

Keywords: Kforce Technology, Boston , Cisco UCM Engineer, Engineering , Boston, Massachusetts

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