Field Service Engineer - Entry Level

Company: IntelliSource
Location: Boston
Posted on: March 20, 2023

Job Description:

IntelliSource is searching for an entry-level Field Service Engineer - Entry Levelto join our biotech partner's team in the Boston area. This role will be traveling around the Boston area servicing LG/GC equipment vital to their partner's operations. This entry-level role comes with robust training and great long-term growth potential within the team and department.

Field Service Engineer - Entry LevelJob Responsibilities:
You will be responsible for supporting our customers with on-site installation, implementation, maintenance and repair of company and multi-vendor liquid- and/or gas-chromatography systems. Our varied product lines include hardware, software and networking products as well as operating systems.

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• Installs and optimizes hardware/software/network products and configurations at customer sites
  
• Diagnoses and resolves product performance problems
  
• Performs maintenance and repairs
  
• Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance
  
• Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business
  
• Deliver fully integrated solutions, which may include peripherals, communications, operating systems and applications software
  
• Train other field engineers and customers in the solutions
  
  
  Field Service Engineer - Entry Level - Job Requirements:
  
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  • Bachelor's Degree within the science field - e.g. Chemistry, Analytical Chemistry, Biochemistry, Biotechnology, or similar
    
  • Demonstrated ability in a similar position or as an end user preferred
    
  • Experience with LC/LC-MS and/or GC/GC-MS instruments preferred
    
  • Experience with troubleshooting and problem solving
    
  • Verbal and written communication is clear, respectful and timely
    
  • Must have a valid Driver's License
    
    
    More than just a Job
    IntelliSource understands the importance of having a connected, productive workforce and building dynamic employee loyalty. Our employees enjoy our strong culture that is sustained by an engaging, fun, innovative and fast-paced work environment. We were founded on the premise that people matter and the intention with offering a job is to do more than simply introduce new skill sets; we are ready to enroll and inspire our employees to make learning, process improvement and exceptional performance an ongoing practice and an outstanding career. We never stop helping others learn and we never stop learning.
    IntelliSource is proud to be an inclusive employer and we value diversity within our teams. We are an equal opportunity employer and make hiring decisions based on job related factors. We do not discriminate based on any information on the application including race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, pregnancy, genetic information, veteran status, or any other status protected by law. This is a free service to you. We are an E-Verify Employer.
    
    Who we are
    At IntelliSource, our business - and our approach - is personal. We have over 20 years of business process outsourcing experience with some of the nation's most recognizable Fortune 500 and fast-growth brands bringing innovative solutions through people, processes and technology. Knowing every company has different needs, IntelliSource understands a one-size-fits-all approach is not going to bring success. Our flexible approach to finding the right business solution sets us apart from our competitors. Our goal is to empower our customers and our people to reach their full potential.
    
    #ISAGMulti
    
    

Keywords: IntelliSource, Boston , Field Service Engineer - Entry Level, Engineering , Boston, Massachusetts