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Equipment Management Specialist

Company: McKesson - Pharmaceutical
Location: Stoughton
Posted on: December 5, 2019

Job Description:

OB FAMILY DESCRIPTION: Ensures that the customer is satisfied with company projects and services. May work closely with Sales Account Manager and oversee day-to-day relationship with client or client programs. Ensures that schedules and budgets are met according to contractual agreements. Works with client to cultivate future projects and qualify new opportunities. Consults with other team members (project management/services/support/customer care) to be sure mutual objectives are met. CAREER LEVEL DESCRIPTION: This is an entry level professional position and includes both formal and on-the-job training programs. Typically, a college graduate or equivalent experience. May be working towards relevant professional qualification. Employees may progress to this level from either the Business Support or Operations Career Streams. KNOWLEDGE: Basic use and/or application of basic principles, theories, and concepts. Knowledge base generally acquired from university degree or equivalent coursework or after gaining the requisite experience in either the Business Support or Operations Career Streams. PROBLEM COMPLEXITY: Develops resolutions to problems of limited scope and complexity. Uses readily available information and follows standard practices and procedures. Emphasis on learning. MINIMUM EDUCATION & TYPICAL EXPERIENCE OR EQUIV. COMBINATION: Work is closely managed and reviewed regularly. Follows specific, outlined, and detailed procedures. CAREER LEVEL: P1 Primary Responsibilities: - Run/Assemble reports for OneTrack clients, as needed - Assist with OneTrack installation setups, including data preparation - Monitor PAR levels for select OneTrack clients - Monitor and report on MSD/MMS-owned equipment statuses - Identify and communicate issues to appropriate departments - Work with IT department in the development of reports used to assist sales and operations in OneTrack asset management - Assist in tech support calls for MMS' OneTrack client base - Assist in the training of customers and McKesson sales personnel in the use of OneTrack and its various reports and tools - Identify opportunities to positively affect equipment utilization by analyzing inventory management practices - Assist in OneTrack user on-line training and re-training, when needed - Other duties as needed and identified by Supervisor and Director of Equipment Management Services - Will be expected to work Overtime with short notice - Develop and maintain documentation to ensure best business practices are followed across all disciplines Qualifications : Knowledge: - At least 3 years of experience in a customer-centric field - Bachelors or Associates Degree preferred; High School Degree required - A basic knowledge related to the home care market and the associated equipment - Computer literate with an understanding of web-based applications and Microsoft Office to include intermediate to advanced knowledge in Excel operations (i.e pivot tables and v-lookups needed) - Strong problem-solver with demonstrated analytical experience Skills: - Must possess excellent written and verbal communication skills - Strong attention to detail and well organized - Ability to stay focused with intermittent distractions and interruptions - Must be well organized, detailed oriented and have a strong work ethic - Strong organization and time management skills - Professionalism and mature sense of accountability Abilities: - Ability to juggle multiple requests, prioritize tasks - Demonstrate enthusiasm for the McKesson Mission - Ability to Build Effective Working Relationships - Ability to work in a fast-paced environment and adapt quickly - Ability to research and seek out information Ability to work under pressure with a positive attitude Career Level: IC-Professional-P1 McKesson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to *************************************. Resumes or CVs submitted to this email box will not be accepted.Current employees must apply through internal career site.Join us at McKesson!

Keywords: McKesson - Pharmaceutical, Boston , Equipment Management Specialist, Executive , Stoughton, Massachusetts

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