Nurse Manager Laboratory Services
Company: Dana-Farber Cancer Institute
Posted on: November 23, 2020
The Nurse Manager in Laboratory Services is a valued member of the
Clinical Operations and Leadership Team (COLT ) for the Department
of Laboratory Services and is responsible for day to day patient
flow and operations. Responsibilities include coordination and
supervision of assigned nursing, medical assistant and
administrative staff as they provide care to individuals receiving
radiation therapy for a variety of cancer diagnoses. The Nurse
Manager will oversee direct patient care, including patient and
Located in Boston and the surrounding communities, Dana-Farber
Cancer Institute brings together world renowned clinicians,
innovative researchers and dedicated professionals, allies in the
common mission of conquering cancer, HIV/AIDS and related diseases.
Combining extremely talented people with the best technologies in a
genuinely positive environment, we provide compassionate and
comprehensive care to patients of all ages; we conduct research
that advances treatment; we educate tomorrow's
physician/researchers; we reach out to underserved members of our
community; and we work with amazing partners, including other
Harvard Medical School-affiliated hospitals.
The Nurse Manager, in collaboration with the Chief Therapist will
assist with triaging of patients unexpectedly added on to the
schedule and will modify nursing assignments as needed to meet the
needs of patients. The Nurse Manager provides clinical leadership
and management, and promotes professional growth for self and
staff. The Nurse Manager demonstrates systems thinking, response to
diversity, collaboration, clinical judgment, clinical inquiry,
facilitation of learning and advocacy for patients and staff.
Manager acts as the unit-based clinical expert, and is a resource
to therapists, attending and resident MD s and physics staff. The
Nurse Manager uses theoretical, evidence-based, and experiential
knowledge to advance clinical practice. Serves as a mentor for
clinical staff within Nursing and Patient Care Services to nurture
leadership potential and to promote professional development of
others. The Nurse Manager reports directly to the Nursing Director
for Radiation Oncology. The Mission, Vision and Core values of the
Dana-Farber Cancer Institute are incorporated into all areas of
MINIMUM JOB QUALIFICATIONS:
* Licensed as a Registered Nurse in the Commonwealth of
* Baccalaureate degree required; Baccalaureate degree in nursing
* Master s degree.
* Certification in Oncology Nursing, OCN, ACON, or CPON strongly
* Minimum of 3-5 years oncology experience required, Radiation
Oncology experience required, leadership or charge nurse experience
PRIMARY DUTIES AND RESPONSIBILITIES:
* Collaboration: Has direct involvement in patient care, and
practice issues, involves/recruits diverse resources when
appropriate to optimize patient outcome. Recognizes the limits to
clinical judgment and seeks multidisciplinary collaboration and
consultation with dynamic situations.
* With the Nursing Director or Associate Chief Nurse, maintains
administrative and clinical continuity within ambulatory
* The Nurse Manager works closely with the Clinical Director,
Director of Therapy, Nursing Director, BWH RN Flow Manager, Deputy
Chief of Physics and Director of Quality Improvement.
* Participates as an active member or substitute member for
committees within the Department of Nursing and Patient Care
Services requested by the Nurse Director or Associate Chief
* In collaboration with Clinical Specialist assures staff
compliance with required competencies and annual requirements,
ensures compliance with regulatory agency requirements.
* Demonstrates knowledge of computer systems in use at the
* Provides input into the annual budgetary process.
* Participates in the Nursing Leadership on-call schedule
* Leads practice in maintaining regulatory readiness (ie CMS, DPH,
TJC, ACR, FACT etc) and creates systems to provide ongoing
education and updates for regulatory reviews and visits.
* B. Systems Thinking: Develops, integrates and applies a variety
of strategies that are driven by needs and strengths of the
patient/family unit, disease center, and institutional. Negotiates
and navigates systems for both clients and employees. Demonstrates
leadership by directing patient flow, staff allocation, and
assessing system issues.
* Develops daily staffing assignments for all clinic staff.
Responsible for daily huddles with RN s/attending and resident MD
s/therapists and admin staff as needed.
* Supports and/or provides patient care activities as needed.
* Supports PROMs program and encourages inclusion of PROMs into
nursing practice when possible
* Supports and provides patient and family education.
* Responsible for patient flow, and coordination of care, including
patients coming from BWH In-Patient units and outside
* Monitors and responds to Press Ganey survey results.
* Collaborates with Chief Therapist to ensure compliance with unit
policies and procedures.
* Assesses and intervenes to meet the needs of the patient
* Monitors the environment of care with attention to patient
* C. Personnel Management (Advocacy): Supports care of patient,
family and community by carefully attention to include the DFCI
mission in all decision making, and reflect mutually and competent
* Supervises RN s,MA s and Administrative Staff .
* Oversees the hiring, orientation, evaluation, coaching and
mentoring of staff in accordance with Human Resource policies and
the MNA collective barging agreement. In collaboration with
Clinical Specialists, provides unit based
* Promotes and encourages professional growth and leadership
potential of staff.
* D. Clinical Inquiry: Improves or individualizes standards and
guidelines for person or population, with attention to current
practice, review of literature, research, and education, with
acquired knowledge and skills needed to address questions arising
in practice and improve patient care.
* Assists with development, implementation and monitoring of unit
based quality improvement, safety and patient satisfaction
activities that are consistent with the goals of the Department of
Nursing and Patient Care Services
* Facilitates continuous quality improvement in processes and
services as directed.
* Clinical Judgment: Synthesizes and interprets multiple, sometimes
conflicting sources of data, can make judgment based on immediate
understanding of situation, patient experience.
* Serves as unit based clinical expert.
* Coordinates and participates in unit based audits and monitoring
of nursing quality indicators.
* Participates in the development of professional nursing practice
* Maintains practice that is evidence-based and consistent with
nursing policies, procedures, and
* Fosters a systematic awareness of the diversity that exists
within the organization including but
not limited to culture, ethnicity, gender, and age, and promotes an
environment that is sensitive to the needs of diverse patient
Dana-Farber Cancer Institute is an equal opportunity employer and
affirms the right of every qualified applicant to receive
consideration for employment without regard to race, color,
religion, sex, gender identity or expression, national origin,
sexual orientation, genetic information, disability, age, ancestry,
military service, protected veteran status, or other groups as
protected by law.
Keywords: Dana-Farber Cancer Institute, Boston , Nurse Manager Laboratory Services, Executive , Boston, Massachusetts
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