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Account Manager

Company: Berkshire Hathaway HomeServices Commonwealth Real
Location: Natick
Posted on: February 25, 2021

Job Description:

The Relocation Coordinator/Account Manager is responsible for facilitating the referral process; receiving referrals, entering referral information, preparing information, tracking performance, creating reports, ensuring referrals are appropriately managed. ESSENTIAL DUTIES AND RESPONSIBILITIES: -- Receive referrals from sales associates; confirm all information with client/customer. -- Send referral to destination/receiving broker, confirm receipt. -- Enter all information into company database, file as necessary. -- Prepare paperwork to confirm referral fees and updates. -- Manage challenges from relocation companies, sales associates, customers, etc. -- Report and track outgoing referrals. -- Track agent performance. -- Create/generate reports for Relocation Director. -- Receive and respond to referral update requests. -- Follow-up on all referrals until file is closed out or sold. -- Performs other duties as assigned. QUALIFICATION REQUIREMENTS: BA/BS preferred, but not mandatory.One year relocation, real estate or mortgage experience required.Excellent written and verbal communication skills.Excellent organizational and time management skills.Account Management skills.Must be computer savvy, working knowledge of MS Office applications required.Occasional evenings and weekends coverage required - remote.

Keywords: Berkshire Hathaway HomeServices Commonwealth Real , Boston , Account Manager, Executive , Natick, Massachusetts

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