BostonRecruiter Since 2001
the smart solution for Boston jobs

Senior) Customer Success Manager

Company: Siemens Mobility Austria GmbH
Location: Boston
Posted on: February 25, 2021

Job Description:

Mendix is on a mission to enable anyone in any organization - from the marketing coordinator to the software developer to the CEO - to create things that are transformational for their company. We are fundamentally reinventing the way applications are created and we're reinventing the future of software development. Sounds ambitious, right? We agree. Not to brag, but nearly 4,000 organizations worldwide, including KLM, Medtronic, Merck, and Philips, rely on Mendix to build web and mobile applications. Thousands of our customers use our platform to delight their clients and empower their employees. It's no surprise that we're a recognized Leader by Gartner and Forrester in a red-hot market expected to exceed $21 billion by 2022. Ok, maybe we did want to brag a little. But we're proud of what we've accomplished---and---we're humble enough to admit that we need you to make us even more effective. We're investing to accelerate our momentum and we're looking to grow our global team. If you constantly strive for excellence, are passionate about innovation, and want to work with a collaborative, energetic team - then Mendix is for you. We are looking for a creative, innovative, and inspiring personality with a passion for customer success and expansion. As a Customer Success Manager, you will join our rapidly growing company and become an integral part of an exceptional team who is transforming the way companies focus their digital transformation effort. Responsibilities:

  • Building and sustaining customer relationships while driving the adoption and expansion of the Mendix platform in order to exceed our revenue goals. The Customer Success Manager will work closely with Account Executives to establish and build long-term business relationships within designated accounts and execute on-account plans jointly made.
  • Leading the post-sales effort in building Enterprise Success Programs through which you will deliver consistent value to your customers.
  • Becoming a Mendix platform-adoption expert so that you can intelligently discuss and teach the value and purpose of each part of the Mendix platform as well as the adoption roadmap.
  • Applying your domain expertise with customers in best-practice discussions that can either be specific to the use of Mendix or more general regarding enterprise success.
  • Your focus will be on customer intimacy as you deliver business impact and innovation to customers by truly understanding their key business drivers.
  • The Customer Success Manager is a high-impact and very visible role responsible for ensuring the pervasive enterprise adoption of the Mendix platform and for closing enterprise contracts within an assigned set of accounts Requirements:
    • Demonstrable experience in executive-level account management. Starting with pre-sales through the full lifecycle within a high-growth technology environment
    • 8-10 plus years of consulting and/or SaaS based technical account management experience
    • Experience as the customer facing leader responsible for the management of successful Professional Services operations for a fast-growing Software as a Service (SaaS) business or related technology. (Cloud Industry and IT Systems Management knowledge is strongly preferred.)
    • Hands on software development or IT experience strongly preferred
    • Accountability for driving additional revenue through customer expansion
    • An understanding of technology and an ability to distinctly explain technological and business concepts
    • Proven effectiveness in complex digital transformation projects
    • A strong digital transformational vision
    • Exceptional executive-level communication, presentation, and interpersonal skills
    • Strong experience with customer onboarding and customer success #LI-MG1 While we live on different continents, speak different languages, and work on different things, we are bound by our "MendixBlue" guiding principles. Being "MendixBlue" means that you live the culture, and you consistently improve it as we grow. It's kind of a big deal. We put the customer first. Without our customers, we have no business. So, if you act in the best interest of our customers, always---you belong here. We think big. We work to have a meaningful, lasting impact on the world. So, if you aim high and think long term---you belong here. We innovate. We want to be what happens next. So, if you ask "what if?" and work to find a way or make one---you belong here.-- We nurture talent. We look, not just at the sum of what an individual has done, but at the potential of who they can be. So, if you're up for learning from your failures---you belong here. We hear every voice. Inflated egos don't last here, humility does. So, if you share credit and ensure that the best ideas win - regardless of who they come from---you belong here. We own it. If something needs doing, we do it. So, if you focus on the outcome, and take initiative to get it done---you belong here. We have fun. We use laughter as a common language. We can ask for help and we're happy to give it. So, if you find joy and purpose in what you do---you belong here. Make your career at Mendix. There are precious few jobs that let you create the future. But you'll find one at Mendix. We are at a pivotal time in our company's existence: where rapid growth meets stable funding. This is the time for industrious people to raise their hands to solve the next generation of problems. Mendix is a place where ambitious people can thrive; where you can identify an issue, propose a solution, and build the structure to make it happen. Important to know:--Mendix is a Siemens business, which means we're backed by the resources and stability of one of the world's largest and most forward-looking enterprises. Think: job security. Since our company was founded in 2005, our aim has been to create a great work environment for people at all stages in their careers. That's why we are so pleased and honored that we were rated a top Cloud Computing Company to work for in 2019, based on feedback from our employees on Glassdoor. With offices in the Netherlands, the UK, Germany, and the US, (and more coming), we provide an international playground to truly impact the world through low-code. Company: Siemens Industry Software Inc. Experience Level: Experienced Professional Job Type: Full-time Equal Employment Opportunity Statement
      Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

      EEO is the Law
      Applicants and employees are protected under Federal law from discrimination. To learn more, Click here .

      Pay Transparency Non-Discrimination Provision
      Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here .

      California Privacy Notice
      California residents have the right to receive additional notices about their personal information. To learn more, click here . Important note: For all job applicants looking to join us, please note Siemens does not ask for fees prior/during/after the application process. We do not ask for banking details or personal financial information in return for the assurance of employment. Similarly, please do not open documents in e-mails that appear to be sent by a Siemens recruiter unless you are sure you are being contacted by one of our professionals for an active application process.

Keywords: Siemens Mobility Austria GmbH, Boston , Senior) Customer Success Manager, Executive , Boston, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Microbiology Manager
Description: All trademark and product names are trademarks of Cantel Medical Corp., its affiliates and related companies. OLYMPUS--, PENTAX--, FUJIFILM---, STORZ--, and WOLF-- are trademarks of their respective owners. (more...)
Company: Regional Recreation Corporation of Wood Buffalo
Location: Plymouth
Posted on: 03/2/2021

US Director of Operations
Description: Search by Location City, State, Country We Build Careers As Strong As Our Products Pelican BioThermal LLC is a global leader in the design and manufacture of single use and reusable temperature-controlled (more...)
Company: Pelican Products, Inc
Location: Plymouth
Posted on: 03/2/2021

Medical Director Pharmacovigilance
Description: Medical Director Pharmacovigilance in Cambridge, MA at Integrated Resources, Inc Job Description Medical Director Pharmacovigilance br br OBJECTIVES: br Support postmarketing safety team br Responsible (more...)
Company: Integrated Resources, Inc.
Location: Framingham
Posted on: 03/2/2021


Restaurant Kitchen Manager
Description: LOVE WHERE YOU WORK -- The Ninety Nine Restaurant Pub is headquartered in Woburn, MA and is proud to serve more than 20 million guests a year in over 100 restaurants throughout the Northeast. We treat (more...)
Company: Ninety Nine Restaurant & Pub
Location: Framingham
Posted on: 03/2/2021

Assistant Manager
Description: Domino's Team Elite is seeking Assistant Managers
Company: Domino's (Methuen)
Location: Methuen
Posted on: 03/2/2021

HMI Engineering Manager
Description: Plymouth, MN Bass Creek Corporate Office Novi, MI At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles (more...)
Company: Polaris Inc.
Location: Plymouth
Posted on: 03/2/2021

Project Manager
Description: The Executive Office of Education is seeking an Project Manager to be responsible for managing projects through their entire lifecycle at the Department of Higher Education. The Project Manager will be (more...)
Company: The Computer Merchant, Ltd
Location: Malden
Posted on: 03/2/2021

Senior Director- Engineering
Description: Careers - Senior Director- Engineering in Billerica, Massachusetts - Careers at Billerica Skip Branding Logo ul li Home li About Us li Careers ul li Contact Us BRING YOUR IDEAS. CHANGE THE (more...)
Company: Entegris
Location: Billerica
Posted on: 03/2/2021

Assistant General Manager - Jared - Patriot's Place Shopping Center
Description: JARED ASSISTANT GENERAL MANAGER Title: Jared Assistant General Manager Reports To:--General Manager Reporting to this Position: All store personnel in the General Manager's absenceMinimum Requirements: (more...)
Company: Signet Jewelers
Location: Concord
Posted on: 03/2/2021

HRIS Operations Manager
Description: EEO is The Law - click here for more information
Company: Acuren Group Inc
Location: Plymouth
Posted on: 03/2/2021

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Boston RSS job feeds