IT Service Management (HEAT)
Company: SA Technologies Inc.
Location: Boston
Posted on: February 25, 2021
|
|
Job Description:
All SA Technologies requirements are Direct Client Requirements
from IT Hiring Managers. We guarantee you the best rate for your
skills and performance. Job Description --- Customization,
configuration, and administration of HEAT (FrontRange) application
- HEAT v7 --- HEAT CMDB configuration and integration with other
products --- Work with customers and business owners to establish
functional requirements --- Design and develop complex workflows
and automation --- Participate in assessment of a new IT Service
Management tool. Analyze proprietary and SaaS-based Enterprise IT
Service Management (ITSM) platforms such as ServiceNow, BMC Remedy,
and FrontRange --- Participate in a life cycle implementation for
the new IT Service Management tool (scoping/planning, requirements
gathering, design, development, testing, launch and support) ---
Provide training to the tool users Qualifications --- 3+ years IT
Service Management system experience, preferably with
FrontRange/Heat Software --- Deep knowledge and experience with
implementing ITIL Core processes in HEAT (ITSM) environment,
specifically Incident, Request Fulfillment, Change, and Problem
Management processes --- Knowledge of T-SQL, MySQL, SSIS ---
Experience participating in business/system integration efforts ---
Expertise with implementing ITIL processes and leveraging best
practices --- Ability to work effectively in a team-oriented,
collaborative environment and on your own --- Strong interpersonal,
oral and written communication skills --- Proven problem-solving
abilities and strong attention to detail and quality of work ---
Enthusiasm for customer service and IT support as well as learning
new software technologies Additional Information All your
information will be kept confidential according to EEO
guidelines.
Keywords: SA Technologies Inc., Boston , IT Service Management (HEAT), Executive , Boston, Massachusetts
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Executive JobsRegional Sales Manager - Own a Franchise Description: Own A Franchise br 40 BUSINESS CATEGORIES br PROVEN BUSINESS MODELS br FIND OUT HOW BUSINESS br OWNERS CAN EARN MORE br Have you ever thought about owning your own business If so, now is the (more...) Company: WilliamsonHeckt Location: Lawrence Posted on: 03/7/2021 General Manager Description: Marco Pierre White Steakhouse Bar Grill General Manager Competitive Salary and Benefits Crowne Plaza Plymouth, Plymouth PL1 2HJ We're a global hospitality management company who partner with internationally (more...) Company: Thistle City Barbican Location: Plymouth Posted on: 03/7/2021 Divisional Knowledge Management Specialist Description: Careers - Divisional Knowledge Management Specialist in Billerica, Massachusetts - Careers at Billerica Skip Branding Logo ul li Home li About Us li Careers ul li Contact Us BRING YOUR IDEAS. (more...) Company: Entegris Location: Billerica Posted on: 03/7/2021 Executive Director - Hospice (V791123) Description: JOB CODE: V791123 Executive Director - Hospice LOCATION: Worcester County MA We are assisting a client in their search for an experienced Hospice Executive Director to join their team and implement (more...) Company: Veritas Global Consulting Group, LLC Location: Framingham Posted on: 03/7/2021 Director, Program Management, Weapon Systems Description: Director, Program Management, Weapon Systems US - Arlington, VA Be visionary At FLIR, we have a simple but ambitious mission: to develop market-leading thermal and sensing technologies which enhance everyday (more...) Company: FLIR Systems, Inc. Location: Billerica Posted on: 03/7/2021 Domino's General Manager in Training - Melrose - Earn btw $15 - $18 per hour FIRST YEAR (3716) Description: ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone (more...) Company: Domino's Location: Peabody Posted on: 03/7/2021 Regional Director (BCBA) - Chicopee, MA Description: Beacon ABA Services, Inc. is a private group practice of behavior analysts and behavioral therapists organized to provide intensive behavioral services to individuals with developmental disabilities. (more...) Company: Human Services Management Corporation Location: Chicopee Posted on: 03/7/2021 Area VP, Merchandising & Marketing - Plymouth, MN Description: Company: Packaged Goods / Food / Beverage, Plymouth, MN Remarks: Fosters the development, implementation and successful execution of innovative category and Go to Market GTM strategies. Maintains (more...) Company: Cavendish Farms Corporation Location: Plymouth Posted on: 03/7/2021 Sales and Operations Management Trainee Description: br br Position Summary: br Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business (more...) Company: Penske Location: Chicopee Posted on: 03/7/2021 Case Manager - Days - Attleboro , MA - JOB-00327852 Description: FlexCare is a nationwide leader in the staffing of travel nurses and clinicians. With access to thousands of facilities around the country, our mission is to deliver premier travel staffing solutions (more...) Company: FlexCare Medical Staffing Location: Attleboro Posted on: 03/7/2021 |