Product Manager - Business Applications (1204)

Company: Single Digits, Inc.
Location: Bedford
Posted on: February 25, 2021

Job Description:

To deliver value to your customers utilizes a set of systems that work cross functionality to process inbound orders all the way through to turning customers live. Single Digits has a set of business systems from existing and acquired companies that we are continually working to optimize.The Product Manager - Business Applications will work to improve internal operations using a collection of systems to achieve business goals. Responsibilities include all aspects of solution delivery from business process analysis through user story creation and prioritization with the business. The Product Manager will work with other team leads to ensure all aspect of each deliverable is compatible and coordinates with Business Operations to provide initiative summaries for management and Executive Leadership review, as needed. The Product Manager is familiar with a variety of agile concepts, ceremonies, and practices. The Product Manager relies on experience and judgment to plan and accomplish the work required to optimize operational functions using technology.Responsibilities* Create and continually refine a shared product vision, direction, prioritization, and roadmap for Single Digits Business Applications existing and acquired. * Continuously drive alignment of the vision with business stakeholders. * Realize vision by translating business requirements into actionable user stories for the operations and development team.* Ensure agile values, principles and best practices are practiced in the team. * Provide transparency into backlog and progress. * Lead the team to ensure the focus is on key priorities and there is alignment to achieve business outcomes. * Facilitate meetings / workshops, to create a shared understanding with stakeholders, and engage team members to gather requirements and turn them into user stories. * Work in a collaborative manner with other product managers, stakeholders and teams. * Influence stakeholders through strong leadership skills and lead decision making with business and technical teams. * Clearly communicate direction and priorities across all stakeholders. * Lead refinement exercises, accountable for sprint readiness. * Validate delivered work against acceptance criteria and agreed upon definition of done. * Demonstrate flexibility as business priorities change. Requirements* 2 - 3 years of product management experience * 1-year Salesforce domain knowledge experience supporting a Global Sales, Sales Ops, Customer Success / Service and Communities business processes and organizations in application software development. * Familiarity with business practices that support the implementation of Wi-Fi networks and software as a service (SaaS) is a plus.* Excellent verbal and written communication skills and the ability to interact professionally with diverse groups, executives, managers, and subject matter experts. * Experience with Agile management tools such as JIRA preferred. * Understanding of service-related processes is preferred. * Experience working with internal and external team members in an Agile environment.

Keywords: Single Digits, Inc., Boston , Product Manager - Business Applications (1204), Executive , Bedford, Massachusetts