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Team Lead, Campaign Management - Spiceworks

Company: j2 Global Communications, Inc.
Location: Boston
Posted on: May 6, 2021

Job Description:

Team Lead, Campaign Management Location: SWZD is a "Work from Anywhere" company. We value productivity over location, so this position may be performed from anywhere - a significant benefit for both the company and the individual team member. SWZD has offices in Austin, New York, Los Angeles, San Francisco, Phoenix or London, though physical attendance is at the discretion of employees and their managers. About Spiceworks Ziff Davis: Spiceworks Ziff Davis (SWZD) is the trusted global marketplace for connecting technology buyers and sellers across all marketing channels. We provide the valued information IT and business decision-makers need to research, buy, and manage technology while delivering the intelligence and insights technology brands need to create and sell better products and services. By combining the breadth and depth of the Spiceworks Community with expert content, trusted 1st party data, and proven lead generation capabilities, Spiceworks Ziff Davis is uniquely positioned to help technology buyers and sellers to grow their businesses. Who you are: Spiceworks Ziff Davis, a division of Ziff Davis, a J2 Company, is hiring a Team Lead, Campaign Management. We are looking for a new team member to guide a team that supports our sales department on accounts that activate a large number of marketing and lead generation campaigns per month (average of 12+ campaigns per account). In addition to guiding a team of (3-6 members), you will also be responsible for managing the launch of campaigns as the primary point of contact for all launch-related tasks and campaign-related issues with customers. This is a client-facing role. You will interface daily with our internal Sales team, Operations team, Legal and Client Success teams. Your Day-to-Day Responsibilities and Skills Team Focused Responsibilities

  • Lead team members in how to execute and launch campaigns
  • Provide training to new and existing team members
  • Responsible for communicating revenue delivery impact and updates
  • Understanding of company goals and communicating these goals to team members, guiding them on how to achieve them
  • Met with the team regularly to provide counsel, identify roadblocks, troubleshoot issues, and knowledge share industry/process best practices
  • Answer team member questions help with team member problems and oversees team member work for quality and guideline compliance
  • Help leadership identify areas for improvement for process and efficiencies to streamline launch time Operational Responsibilities:
    • Oversee multifaceted campaigns for our larger clients from RFP to launch
    • Take action on quote and available inventory requests received from sales and route them to the proper Delivery teams.
    • Enter and manage opportunities in Salesforce
    • Review new campaigns as they come in and organize action plan in preparation for launch activities
    • Attend Client kick-off call hosted by Account Director
    • Once assets and launch materials are received, work with operations teams to successfully launch the campaign on time
    • Obtains necessary go-live approvals and/or edits from customers
    • Tracks campaign status daily in internal systems, including Salesforce
    • Keep internal databases up to date with account information
    • Experience obtaining assets and ensuring that launch materials are received. Work with Delivery teams finalize assets and send back to the client for final approval Requirements:
      • 3+ years of experience working as an Account Manager, Campaign Specialist, Customer Success, or Project Management role
      • 1-2 years in managing or leading a team
      • Proven sales and client management abilities, preferably in the advertising and agency marketplace
      • Accurate data entry skills, problem-solving ability, and the ability to work independently in a fast-paced environment #LI-Remote

Keywords: j2 Global Communications, Inc., Boston , Team Lead, Campaign Management - Spiceworks, Executive , Boston, Massachusetts

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