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Product Expert Services Manager

Company: Deloitte
Location: Boston
Posted on: January 16, 2022

Job Description:

Position SummaryExpert Services Lead forConvergeCONSUMER, Deloitte Consulting As an Expert Services Lead, you will work with the ConvergeCONSUMER DecisionEQ product team. ConvergeCONSUMER is Deloitte Consulting's innovation and product arm committed to shaping the future of the consumer businesses across the retail, consumer products manufacturing, automotive, transportation, and hospitality sectors. As a part of ConvergeCONSUMER, DecisionEQ product team builds and manages a suite of differentiated products that help consumer businesses anticipate and react to what consumers want. Key Responsibilities: Delivery support: Advise client and Deloitte resources (Product Owner, Product Strategist, Engineers) in the implementation of DecisionEQ products leveraging product expertise and industry best practicesClient Facilitation: Work with clients to provide product demos and help identify and design high value use cases including defining personas, user journeys, and featuresProduct Innovation Support: Work with the DecisionEQ product team to inform the product roadmap based on market needs, emerging trends and customer feedbackExecutive Communication: Prepare deliverables and provide leadership support to present findings and recommendations to clients and/or firm leadershipClient Relationship Development: Establish relationships with key client end users to help drive further adoption of products throughout and at all levels of their organizationBusiness Development: Assist with conferences and RFI/RFP responses by facilitating sales material collateral and providing product and implementation expertise Qualifications and Preferred Skills: A BA/BS degree in Computer Science, Statistics, Data Science, Engineering, Applied Mathematics, or similar Quantitative Field5+ years of experience in developing and deploying productsProven skills in various programming and database languages, -such as Python, -PySpark, SQLSolid -retail -or consumer products -analytics -experience and -domain knowledge -Proven ability to successfully partner with internal stakeholders from various parts of the organization and drive successful outcomes cross-functionally -Hands-on experience developing and presenting solution recommendations and best practices to executive-level leadershipAbility to develop and foster strong working relationships with clients in a virtual settingExceptional oral and written communication skills, including Microsoft PowerPointStrong self and audience awareness when interacting with clientsWillingness to travel up to 50% (While up to 50% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice)Ability to work well independently and as a team playerExcellent conversational and written communication skills #Converge, #ConvergeCONSUMER2021 *Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available.Requisition code: 69362AccoladesProgram & Project Management-DC PlatformsSame job available in 31 locationsAtlanta, Georgia, United StatesAustin, Texas, United StatesBoston, Massachusetts, United StatesCharlotte, North Carolina, United StatesChicago, Illinois, United StatesCincinnati, Ohio, United StatesCleveland, Ohio, United StatesDallas, Texas, United StatesDetroit, Michigan, United StatesGilbert, Arizona, United StatesHouston, Texas, United StatesIndianapolis, Indiana, United StatesKansas City, Missouri, United StatesLos Angeles, California, United StatesMechanicsburg, Pennsylvania, United StatesMiami, Florida, United StatesMinneapolis, Minnesota, United StatesNew York, New York, United StatesOrlando, Florida, United StatesParsippany, New Jersey, United StatesPhiladelphia, Pennsylvania, United StatesPhoenix, Arizona, United StatesPittsburgh, Pennsylvania, United StatesRosslyn, Virginia, United StatesSan Diego, California, United StatesSan Jose, California, United StatesSeattle, Washington, United StatesSt. Louis, Missouri, United StatesStamford, Connecticut, United StatesTallahassee, Florida, United StatesTampa, Florida, United States

Keywords: Deloitte, Boston , Product Expert Services Manager, Executive , Boston, Massachusetts

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