Director, Commercial Analytics - Patient Insights

Company: Vertex Pharmaceuticals
Location: Boston
Posted on: May 16, 2022

Job Description:

Job DescriptionGuidance & Patient Support (GPS) Insights is an industry-leading patient support analytics and insights teams established to deliver core reporting needs and apply predictive/prescriptive insights that can be applied to continuously enhance the GPS patient experience. The function drives analyses that underpin this patient-focused department's data-driven and innovation culture. After initially establishing foundational data quality and reporting capabilities, the team continuously innovates by adding and linking new data sets, automating dashboards for on-demand reporting, producing tools to help optimize and prioritize workload using advanced analytics and data science, and utilizing a test and learn experimentation platform to power the cycle of innovation. We are seeking a visionary leader of the GPS Insights team that shares a passion for patients and the vision and commitment to generate analytical insights that continuously enhance the patient experience. This leader will manage a team of 3 employees, 2-3 contractors, and vendor relationships.Key Duties and Responsibilities:

• Build, drive and execute the strategic roadmap for the next 3-5 years that is aligned to the GPS vision and strategy in consultation with stakeholders and applying cutting edge capabilities
• Provides leadership to employees and contractors/vendors, ensuring the team is clear on priorities, coached to exceptional performance, and can collaborate exceptionally well
• Deliver foundational reporting and deep dive analyses to support colleagues in understanding challenges and opportunities to achieve goals, including performing hands-on analyses
• Lead the innovation engine to make the program better using advanced analytics and data science, powering the innovation cycle through a test and learn experimentation process
• Design and implement the Insights Platform (Visual reporting capability) and build the foundations for self-service business intelligence
• Partner with cross functional commercial colleagues to provide insightful and compliant insights on both pre-determined needs and proactively identifying emerging needs and opportunities
• Provide exceptional partnership to our data science and IT teams to deliver results
• Communicate clearly and concisely complex analyses to all levels of the organization
• Drive continuous improvement through exploring and linking new data sets, automating dashboards for on-demand reporting, and new tools
• Manage analytics project portfolio including budget, focus on initiatives core to GPS goals
• Champion appropriate behaviors and continuously compliant environment; role models integrityKnowledge and Skills:
  • Ability to provide oversight of technical team including Excel, relevant coding/programming, data warehouse, and advanced analytics/data science experience
  • Ability to lead and influence others in diverse settings with a spirit of continuous improvement and innovation, coaching and inspiring a team towards clear goals and results
  • Highly experienced at generating insights through data and analytics
  • Skilled at working in a fast paced, evolving environment with attention to detail, committed follow-through, and highly developed judgement in making technical or business decisions
  • Excellent communication skills; patient-centric and customer-service mindedEducation and Experience:
    • Bachelor's Degree in relevant discipline required
    • Typically requires 10 or more years of work experience in healthcare and/or analytics, with 3 years in leading teams and significant technical data analytics/science experience, or the equivalent combination of education and experience#LI-HybridCompany InformationVertex is a global biotechnology company that invests in scientific innovation.Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.Please note that Vertex requires COVID-19 vaccination for all employees working in the U.S. as a condition of employment at Vertex, subject to medical, religious or other accommodations or exemptions required by law. We believe this requirement is vital to keeping everyone at Vertex and in our communities safe. This requirement applies to both existing and new employees who may at any time work on-site at a Vertex facility or visit another location on behalf of Vertex (e.g., conferences, customer visits, etc.), including all remote employees. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com.

Keywords: Vertex Pharmaceuticals, Boston , Director, Commercial Analytics - Patient Insights, Executive , Boston, Massachusetts