Line Manager
Company: Raising Cane's
Location: Boston
Posted on: May 16, 2022
Job Description:
Overview:GENERAL SUMMARY
The Shift Manager - He/she has the primary responsibility for
managing shifts; conveying the Cane's culture to his/her
Crewmembers and Customers; as well be a creative team player who
likes to work hard, have fun, and show sincere dedication to
Raising Cane's. He/she will be responsible for upholding Raising
Cane's standards for the Crewmember and Customers
experiences.Responsibilities:KEY RESPONSIBILITIES AND AREAS OF
FOCUS :
- Operations Management- Deliver "What We Do" on each shift you
lead; at Raising Cane's "What we do" is serve the Perfect box,
Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage
company provided tools to run high performing shifts; be a hands on
working manager; execute key measures of shifts to include: monitor
cleanliness and maintenance of restaurant to assure Raising Cane's
standards are being meet in these areas; be a Customer advocate
communicating needs to Crewmembers to assure Customers satisfaction
during shift; responsible for restaurants performance on and off
scheduled shifts; ensure all food orders are prepared to Raising
Cane's standards
- People Management- Coach and train Crewmembers on proper
Raising Cane's procedures on each shift; screen prospective
Crewmembers for applicants that match Raising Cane's job
qualifications; motivate Crewmembers to maximize their potential on
each shift; assure Crewmember and Customer safety throughout shift.
Reports all risk management issues to General Manager; support
adherence to Raising Cane's uniform policy during shift
- Business Management- Support management on all areas that
impact the business to include: labor cost, waste monitoring, sales
and costs of goods; monitor management of daily cash procedures;
provides accurate inventory data and report all data to General
Manager; provides a sense of urgency when handling all Crewmembers
and customer situations
- Project Support- Supports all programs and initiatives during
the shift; support management of current Perfect Safety Box which
is Raising Cane's risk management program; and severe weather
practices; ensure are marketing tools are properly implemented;
report all new hire paperwork and separations in a timely
mannerQualifications:ADDITIONAL REQUIREMENTS:
The intellectual and physical demands described below are
representative of what must be met by Crewmembers to successfully
perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
- Minimum of High School Diploma or equivalent required, some
College preferred
- Must be 18 years of age or older
- Proficient in a variety of technology systems, especially
Microsoft Office (Word, Excel, Outlook)
- On occasion, may be required to lift and carry, push or pull
heavy objects up to fifty pounds; kneel, bend or stoop, ascend or
descend stairs; reach and grasp objectsQUALIFICATIONS:
- Ability to lead, motivate, and empower the Cane's
Crewmembers
- Ability to align Crewmembers with Raising Cane's culture by
balancing hard work and having fun.
- Ability to manage basic tasks and the restaurant's
Crewmembers
- Takes initiative
- Has excellent verbal and written skills
- Ability to recognize problems and problem solve
- Ability to set goals and convert plans into action
Keywords: Raising Cane's, Boston , Line Manager, Executive , Boston, Massachusetts
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