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Program Manager, PMO

Company: Wellframe Inc
Location: Boston
Posted on: May 16, 2022

Job Description:

At Wellframe, we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey. -

Wellframe was founded to counter a pressing industry problem: the healthcare system has struggled to find ways to support people in between care settings, at scale. We believe health plans are in the best position to advocate for their members as they navigate their health and care, but know that technology alone can't help us achieve this ambition. That's why our team of physicians, clinicians, public health experts, data scientists, engineers, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best.

Role Overview
The Program Manager for the Project Management Office (PMO) will be focused on scaling the technical client delivery process and client engagement to achieve a sustainable service model while maintaining the service standards that allow Wellframe to partner successfully with our customers. Reporting into the Director, PMO within the Customer Success Organization (CSO), this Program Manager will focus on building tools and processes to maximize efficiencies, models for technical service delivery, and handoffs around said service delivery models. A successful Program Manager will drive measurable improvements for the CSO team, while helping to build and scale our internal tools and delivery processes. -

Areas of Responsibility:

Wellframe, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations.

This posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee and any percentages listed are approximate. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Keywords: Wellframe Inc, Boston , Program Manager, PMO, Executive , Boston, Massachusetts

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