General Manager

Company: CBRE
Location: Boston
Posted on: May 16, 2022

Job Description:

Posted01-Apr-2022Service lineAdvisory SegmentRole typeFull-timeAreas of InterestProperty ManagementLocation(s)Boston - Massachusetts - United States of AmericaRESPONSIBILITIESManages all aspects of a single high profile asset or portfolio of commercial properties for one owner. Oversees all marketing, operations and financial activities.ESSENTIAL DUTIES AND RESPONSIBILITIESResponds to tenant needs, ensuring that administrative and building technical staff resolve problems promptly. Ensures that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.Ensures periodic regular property inspection. Recommends and/or approves alterations, maintenance and reconditioning as necessary. Contracts for and supervises vendor services as required.At owner's discretion, markets and leases the property, qualifying and showing space to prospective tenants, and negotiating new leases and lease renewals. Coordinates tenant move-ins and move-outs, and "walk-through" spaces with tenants and tenant improvement department.Acts as primary contact with property owners to ensure that objectives as being met. Prepares and delivers timely, accurate and complete reports.Develops and controls annual budgets for operating and capital expenses. Forecasts management plans and prepares monthly performance, explaining variances.Collects rent and pays expenses in compliance with lease terms. Prepares all required legal notices. Recommends and coordinates legal action as necessary.Reviews and reconciles tenant rent and Common Area Maintenance (CAM) recovery charges.Negotiates early terminations of leases. Provides lease analysis for client's review and approval. Documents settlement of and notifies affected parties.Supports all property sales by overseeing due diligence process and monitoring the activity of outside brokers.Performs other duties as assigned.SUPERVISORY RESPONSIBILITIESProvides formal supervision to individual employees within single functional or operational area. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and EXPERIENCEBachelor's degree (BA/BS) from four-year college or university and a minimum of four to six years of related experience and/or training.CERTIFICATES and/or LICENSESReal estate license required. CPM or RPA professional designation or candidacy preferred.COMMUNICATION SKILLSExcellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.Ability to respond effectively to sensitive issues.FINANCIAL KNOWLEDGERequires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.REASONING ABILITYAbility to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.OTHER SKILLS and ABILITIESIntermediate to advanced skills with Microsoft Office SuiteSCOPE OF RESPONSIBILITYDecisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.SAFETYResponsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:1. Complete all required and assigned HSE training at a satisfactory level,2. Follow all activity policies and procedures, including all HSE-related requirements at all times,3. Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.4. Report any conditions which you feel could result in an accident or injury and / or stop work if required.As a Manager:1. While adhering to all HSE requirements established for CBRE employees, supervisors and managers are additionally required to:a. Provide sufficient distraction-free time for employees to complete all required HSE training & support the HSE training program implicitly,b. Investigate and resolve (if possible) all reported unsafe conditions / acts and communicate results back to the affected stakeholders,c. Support "stop work" authority when it is exercised in good faith,d. Communicate any / all potential workplace hazards and workplace procedures.

CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

Keywords: CBRE, Boston , General Manager, Executive , Boston, Massachusetts