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Senior Product Manager (PLG)

Company: Paperless Parts
Location: Boston
Posted on: May 16, 2022

Job Description:

Job DescriptionWho are we: From small local businesses to large multinational corporations, when manufacturers use Paperless Parts they free up valuable time to focus on what is truly important to them. Our customers spend more time with their families, expand their businesses, invest in sustainable practices and grow as a result of new opportunities. We're a passionate team that believes manufacturing is a vital component to our everyday lives and the backbone of our economy. We're dedicated to providing this invaluable industry with a cloud-native platform that empowers the next generation of manufacturers to join the digital age. From life-saving medical devices to critical components that unlock new depths of outer space, our customers produce parts that go into some of the world's coolest and most impactful products. Without manufacturing new ideas never become reality. It is our mission to enable manufacturers with the technology they need to drive innovation – and our world – forward.Paperless Parts is a team of motivated and hardworking creators and doers. If you're looking to have a direct impact on a fast-scaling company that is revolutionizing an entire industry, read on and apply! Due to the nature of our business and interaction with external clients, Paperless Parts has a COVID-19 vaccination mandate. (Unvaccinated persons may request medical or religious accommodations on a case-by-case basis).The Opportunity:We are on a mission to make manufacturing more accessible by streamlining the last mile of the industrial supply chain with modern software. As the Product Manager for our product-led growth pod, you'll be responsible for defining vision, strategy, messaging, and roadmap for our PLG product along with owning prioritization to drive product-market fit as we expand across the vertical. You'll visit 100+ customers and prospects in the first 90 days across various points in the supply chain to learn deeply about their needs and how they interact with our products to address them. You will work closely with go-to-market partners to further the business relationship and drive product adoption in their verticals. Who you are:You are naturally curious and eager to ask "why" to truly understand a problem. You have a startup mentality and are comfortable in an environment that moves quickly and easily. You believe in delivering incremental value to customers. You're excited about the business impact of your work, and can work collaboratively with key stakeholders from go-to-market to customer service teams.The Senior Product Manager's responsibilities will include:

  • Define vision, strategy, roadmap, and prioritization for PLG products in collaboration with the Director of Computational Geometry, VP of Engineering and CEO
  • Map and refine the first time user experience to ensure prospective customers experience significant value with minimal friction
  • Travel with your product pod to visit current customers and prospects to build and test hypotheses that drive high level go-to-market strategy and product-market fit
  • Collaborate with marketing and sales stakeholders to build messaging for various PLG verticals and ensure a cohesive go-to-market strategy is in place
  • Work with product development partners in design and engineering to ship solutions that delight customers. Balance customer impact and engineering effort, and make a measurable impact on the business.
  • Own KPIs around free user adoption, utilization, and their conversion rate to qualified sales opportunities. This position requires activities that are subject to US Export Control Laws and require US Citizenship or Green Card Holder.Knowledge, Skills, and Abilities:
    • 3+ years of product management experience.
    • A proven track record of building products customers love in rapidly scaling companies generating $10M+ ARR.
    • Success in building product-led growth strategies for B2B vertical SaaS products.
    • Experience building and executing go-to-marketing strategies for freemium B2B products.
    • Qualitative and quantitative user testing with a great appreciation and eye for beautiful and functional UX.
    • Ability to collaborate with external partners to align internal business and GTM requirements with their digital strategies.
    • Strong written and verbal communication skills in articulating customer pain.
    • Entrepreneurial, driven, passionate about our mission, and have deep empathy for our customers. An interest in manufacturing is a plus!
    • Travel to customer locations around the continental US - Covid-19 vaccination required.
    • As part of the Paperless Parts team, further, the company-wide DEI & social impact initiatesPaperless Parts LifePaperless Parts is an exciting Boston-based, Series B SaaS company that has created the leading cloud-native software platform for manufacturers. Team: You will be joining a highly driven and collaborative team that is dedicated to empowering the next generation of manufacturers to join the digital age.Culture: At Paperless Parts, we value intentionality in everything we do, grit in the pursuit of excellence, and curiosity with a bias towards action to deliver simple solutions. We live and breathe these values every day. As a fast-growing company, we're continually improving what we've built while still building from the ground up. This creates a fast-paced environment where we work hard and celebrate our wins. Office: Our office is full of energy; people regularly collaborate to solve hard problems. We recognize that people work well in different environments and have intentionally designed our office to provide collaborative spaces and quiet focus areas. We have the top floor of a renovated brick and beam building where you will always be greeted by our friendly office dog, Bella, and have access to snacks, a rotating selection of beer on tap, and regularly catered meals. Our height-adjustable desks are set up with dual monitors, and employees are provided with the latest Apple technology to support productivity. Because we value the safety of our team, all employees and guests must be fully vaccinated to enter our office.Location: Our headquarters is located in the bustling West End neighborhood of Boston, MA, and across the street from the new Hub Hall at TD Garden and North Station for easy access to most transit routes (Orange/Green Line and Commuter Rail) or a 6-minute walk from the Blue Line. Secure bike storage is available. Benefits: We value you and your family. With this in mind, full-time employees are provided:
      • 100% coverage of health, dental, and vision for you and your dependents
      • Competitive pay, with bonuses and equity
      • Unlimited PTO
      • 11+ paid holidays
      • Work from home flexibility
      • Company-sponsored wellness stipend/free gym membership
      • Company-sponsored life, disability, and voluntary life insurance
      • Pre-tax Commuter and FSA/Dependent Care FSA
      • 401(k) planPaperless Parts is an Equal Opportunity & Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran statusPowered by JazzHReejTv4zzS1

Keywords: Paperless Parts, Boston , Senior Product Manager (PLG), Executive , Boston, Massachusetts

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