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Sr. Associate, Technical Portfolio Management

Company: Santander Holdings USA
Location: Belmont
Posted on: May 16, 2022

Job Description:

Sr. Associate, Technical Portfolio ManagementDorchester, United States of AmericaWHAT YOU WILL BE DOINGThe Sr. Associate, Technical Portfolio Manager, leads and provides direction and guidance for a wide array of activities associated with project planning and management to ensure that projects are completed on time, within budget and to client specifications. S/he manages and oversees the end-to-end project management activities such as project reporting, project planning, issue / risk identification and tracking, scope management, estimation, client management, relationship management and other project documentation preparation for projects of medium to high business complexity (involving multiple systems interfaces that are highly visible to the organization).The incumbent directs and controls all work performed within the framework of the Work Structure. Develops detailed project plans and schedules application/infrastructure projects, including goals, risks, and resource allocation. Monitors project results for significant deviations. Manages vendor and client relations to ensure that service expectations are developed and met. Maintains regular contact with clients and coordinates and reports on project progress and accomplishments. May provide input for (project) team member performance appraisals. Works with all required Information Technology functions and groups to effectively plan and execute the project. May coordinate resources across organizational boundaries. Serves as a liaison between clients and internal technical groups to ensure delivery of projects on time, within budget, and to specification. Manages communication with the business at a detailed functional level and discusses/resolves issues. Manages client expectations and ensures project delivery in conformance with company software development life cycle methodologies.Responsibilities:

  • Project portfolio or program management experience
  • Exceptional ability to manage multiple concurrent projects and priorities
  • Financial Management. Ability to manage a portfolio budget.
  • Executive level reporting and communications skills
  • Risk management to properly identify risks on time, propose strategies, workaround, and risk mitigation actions proactively
  • Project plan preparation from high level to technical details level, plan and estimate milestones/activities (effort/duration) and identify role/skills set per activity (system, OS, middleware.)
  • Infrastructure projects management experience (DR, obsolescence, hardening, Security, monitoring)
  • Software projects management experience is a plus (to understand SLDC and products lifecycle)
  • Exceptional ability to communicate technical decisions/issues to different stakeholders
  • Strong organization skills (document, log and track actions, issues...)
  • Technical background
  • Experience working in a company based on ITIL environment (Change management, incident management, service management...)
    • Develops detailed project plans and schedules application/infrastructure projects, works closely with business analysts, developers, and QA to execute the project.
    • Leads and provides direction and guidance for a wide array of activities associated with project planning and management to ensure that projects are completed on time, within budget and to client specifications.
    • Maintains regular contact with clients and coordinates and reports on project progress and accomplishments.
    • Manages and oversees the end-to-end project management activities such as project reporting, project planning, issue / risk identification and tracking, scope management, estimation, client management, relationship management and other project documentation preparation for projects of high business complexity (involving multiple systems interfaces that are highly visible to the organization).
    • Manages and resolves risks, issues, and dependencies.
    • Manages client expectations and ensures project delivery in conformance with company software development life cycle (SDLC) methodologies.
    • Manages the project lifecycle from initiation through to program closure.
    • Monitors project results for significant deviations and works collectively with Information Technology functions to address incidents and high priority defects.
    • Serves as a liaison between clients and internal technical groups to ensure delivery of projects on time, within budget, and to specification. Manages communication with the business at a detailed functional level and discusses/resolves issues.
    • Acts as a subject matter expert (SME) while providing leadership, guidance, and mentorship to other team members.Education:
      • Bachelor's Degree; business administration, management information systems, computer science or equivalent or equivalent work experience.WORK EXPERIENCE:
        • 9-12 years; experience with technology or financial services industry is strongly preferred.LICENSE/CERTIFICATION:
          • Project Management Professional (PMP) or Scrum Master (CSM) certificationSKILLS AND ABILITIES:
            • Ability to effectively present technical and non-technical information to customers and senior management.
            • Ability to facilitate work groups with a high degree of professionalism, work ethic and integrity.
            • Ability to incorporate technical and business knowledge in the analysis of customer solutions.
            • Ability to understand, analyze, and communicate technical designs, project issues, and project status is required.
            • Demonstrated ability to effectively manage project commitments to achieve quality solutions.
            • Demonstrated ability to estimate, plan, and monitor labor hours.
            • Demonstrated ability to manage and lead project resources.
            • Demonstrated ability to work productively with diverse teams.
            • Demonstrated excellent written and verbal communications skills.
            • Experience supporting customer facing, high-volume, mission critical applications strongly preferred., Knowledge of SDLC, including Waterfall and Agile methodologies.
            • Proven ability to adhere to software project management best practices.
            • Bi-Lingual Spanish a plusDiversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.WHAT WE ARE LOOKING FOREXPERIENCEEDUCATIONBachelor of Science (BS)COMPETENCIESPMP certification - Project Management Institute Bachelor of Science (BS) English

              Primary Location: Dorchester, Massachusetts, United States of America
              Other Locations: Massachusetts-Dorchester
              Organization: Santander Bank N.A.

Keywords: Santander Holdings USA, Boston , Sr. Associate, Technical Portfolio Management, Executive , Belmont, Massachusetts

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