Stellantis Financial Services - Dealer Relationship Manager (DRM) Boston
Company: First Investors Financial Services, Inc.
Posted on: June 25, 2022
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Stellantis Financial Services - Dealer Relationship Manager (DRM)
Boston Stellantis Financial Services (SFS) is the new captive
finance company for one of the world's leading automakers and a
mobility provider with iconic brands including Abarth, Alfa Romeo,
Chrysler, Citro--n, Dodge, DS Automobiles, Fiat, Jeep -, Lancia,
Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.
Our exciting growth provides opportunities to advance your career
as we successfully lead products and services from a small to
midsize company in just a few years. Join our world class team and
culture and contribute to our core mission which is enhancing our
Summary Responsible for managing an assigned territory, comprised
of Stellantis (STLA) OEM automobile dealerships, to achieve the
desired product penetration of indirect auto finance retail
installment and lease contracts, commercial fleet accounts and
floor plan opportunities in-line with corporate objectives.
The Dealer Relationship Manager (DRM) will provide exceptional
customer service through satisfaction of the business needs of
assigned dealers, OEM partners, and Stellantis Financial Services
US Corp. (SFS). This team member's responsibilities include, but
are not limited to, promoting and providing training and support
for a full credit spectrum of products ranging from Subprime to
Prime from SFS.
The DRM's daily focus will be on building value-added relationships
with their dealer base by collaborating with them to develop and
implement plans which improve the dealership's profitability and
Essential Duties and Responsibilities include the following. Other
duties may be assigned.
Serves as the lead point of contact for all dealer relationship
matters. This includes retail consumer indirect finance, leasing,
floor plan lead generation and small business fleet development
Develop and conduct effective training to achieve target
application and contract volume penetration objectives through SFS
Ensure that the SFS relationship adds value to the dealership by
supporting the achievement of their goals and objectives as well as
those of SFS.
Conducts effective training on SFS credit guidelines with the
dealership's sales managers (including internet) & finance managers
to effectively maximize production.
Maintains production through establishing relationships with
existing dealership personnel, as well as developing new
relationships as new employees are introduced which impact SFS
Develops collaborative, working relationships with the credit and
funding departments to achieve desired volume and customer
Works with loan officer and funder to assist dealerships in
resolving problems with contracts received in house.
Communicates frequently with the Regional Sales Manager in a
collaborative manner to keep them involved in the progress within
the territory. Be the Manager; identify problems and offer
Provide stellar customer service through daily interaction with all
internal and external associates and dealers.
Analyze available data to identify challenges and trends within
Prepares weekly itineraries, weekly call reports, mileage logs as
required to maximize production, sales and service
Actively participate in Weekly Sales Roundtable conference calls
with Regional Team Members. Attend ad hoc calls and meetings as
Responsible for collection of monies owed to SFS as well as any
repurchases required due to imperfection of lien or other breach of
the dealership agreement.
Submits expense reports and mileage logs in a timely manner to
Complies with all company policies and procedures as outlined in
the Employee Handbook.
Completes all required training classes in a timely and proficient
This position involves regular access to specified personal
information of consumers, including, but not limited to, Social
Security numbers and dates of birth. It is the DRMs responsibility
to safeguard this information.
Stellantis Financial Services is an equal opportunity employer and
is committed to providing its employees an environment that is free
of harassment, discrimination and intimidation. It is the policy of
SFS to comply with all applicable employment laws and regulations
and to provide equal opportunity for all qualified persons and to
not discriminate against any employee or applicant for employment
because of race, color, religion, sex, age, national origin,
disability, pregnancy, sexual orientation, veteran status, gender
identity or expression, change of sex, and/or transgender status or
any protected status. Candidates must possess authorization to work
in the United States. This policy applies to recruitment and
placement, promotion, training, transfer, retention, rate of pay
and all other terms and conditions of employment. Employment and
promotion decisions will be based solely on merit, ability,
achievement, experience, conduct and other legitimate business
Keywords: First Investors Financial Services, Inc., Boston , Stellantis Financial Services - Dealer Relationship Manager (DRM) Boston, Executive , Boston, Massachusetts
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