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REMOTE Customer Success Manager - Healthcare Software

Company: CyberCoders
Location: Boston
Posted on: June 25, 2022

Job Description:

If you are a REMOTE Customer Success Manager with experience, please read on!Top Reasons to Work with UsWe are an early stage software startup with a proven product that is focused on empowering healthcare providers with intelligent solutions that improve communication, workflow, and clinical outcomes.What You Will Be DoingAs a CSM on our team you will be partnering with our customers and clients to coach, educate, and assist them in accelerating improvements in patient experience, staff engagement, and consistency of care through our cutting-edge technology platform.Responsibilities

  • Serve as the primary point of contact with healthcare clients
  • Product configuration, implementation, and ongoing service to customers
  • Prepare quarterly client data reviews
  • Assist with client on-boarding and ongoing product development
  • Assess, develop, and support client understanding and usage of our platformWhat You Need for this PositionMust Have
    • BS in related field OR equivalent professional experience
    • 2+ years of customer success/client success experience
    • Project Management experience
    • client management experience in the software or healthcare industryNice To Have
      • CPXP/Patient Experience
      • Project management certification, ie. Six Sigma or LeanWhat's In It for You
        • Competitive Base Salary DOE
        • Annual Bonus based on client retention
        • Comprehensive Benefits Package
        • 401k with match
        • Employee Stock Options
        • Generous PTO
        • Other incentivesSo, if you are a REMOTE Customer Success Manager with experience, please apply today!Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Kurt HolzmullerEmail Your Resume In Word ToLooking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:Kurt.Holzmuller@CyberCoders.com
          • Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : KH4-1689475 -- in the email subject line for your application to be considered.***Kurt Holzmuller - Associate Manager - CyberCodersApplicants must be authorized to work in the U.S.CyberCoders, Inc is proud to be an Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Keywords: CyberCoders, Boston , REMOTE Customer Success Manager - Healthcare Software, Executive , Boston, Massachusetts

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