REMOTE Customer Success Manager - Healthcare Software
Company: CyberCoders
Location: Boston
Posted on: June 25, 2022
Job Description:
If you are a REMOTE Customer Success Manager with experience,
please read on!Top Reasons to Work with UsWe are an early stage
software startup with a proven product that is focused on
empowering healthcare providers with intelligent solutions that
improve communication, workflow, and clinical outcomes.What You
Will Be DoingAs a CSM on our team you will be partnering with our
customers and clients to coach, educate, and assist them in
accelerating improvements in patient experience, staff engagement,
and consistency of care through our cutting-edge technology
platform.Responsibilities
- Serve as the primary point of contact with healthcare
clients
- Product configuration, implementation, and ongoing service to
customers
- Prepare quarterly client data reviews
- Assist with client on-boarding and ongoing product
development
- Assess, develop, and support client understanding and usage of
our platformWhat You Need for this PositionMust Have
- BS in related field OR equivalent professional experience
- 2+ years of customer success/client success experience
- Project Management experience
- client management experience in the software or healthcare
industryNice To Have
- CPXP/Patient Experience
- Project management certification, ie. Six Sigma or LeanWhat's
In It for You
- Competitive Base Salary DOE
- Annual Bonus based on client retention
- Comprehensive Benefits Package
- 401k with match
- Employee Stock Options
- Generous PTO
- Other incentivesSo, if you are a REMOTE Customer Success
Manager with experience, please apply today!Colorado employees will
receive paid sick leave. For additional information about available
benefits, please contact Kurt HolzmullerEmail Your Resume In Word
ToLooking forward to receiving your resume through our website and
going over the position with you. Clicking apply is the best way to
apply, but you may also:Kurt.Holzmuller@CyberCoders.com
- Please do NOT change the email subject line in any way. You
must keep the JobID: linkedin : KH4-1689475 -- in the email subject
line for your application to be considered.***Kurt Holzmuller -
Associate Manager - CyberCodersApplicants must be authorized to
work in the U.S.CyberCoders, Inc is proud to be an Equal
Opportunity EmployerAll qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, national origin, disability, protected veteran
status, or any other characteristic protected by law.Your Right to
Work - In compliance with federal law, all persons hired will be
required to verify identity and eligibility to work in the United
States and to complete the required employment eligibility
verification document form upon hire.
Keywords: CyberCoders, Boston , REMOTE Customer Success Manager - Healthcare Software, Executive , Boston, Massachusetts
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