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Resource Manager

Company: Point B
Location: Boston
Posted on: August 7, 2022

Job Description:

Firmwide Operations at Point B delivers internal and external results through leadership, process, people, and technology while supporting employees in delivering their best for our customers.

Our operations team includes roles focused on People & Culture, Executive Talent, Risk & Legal, Finance, Travel & Events, Communications & Change Management, IT & Facilities, and Marketing. Working across these disciplines we create the foundation from which Point Bers discover and grow their careers.

What makes Point B different? An employee-ownership model that gives you a voice in directing your career and building our company. Diverse leadership opportunities to expand your skills, along with the support needed to deliver great results. A unique culture that recognizes the importance of flexibility and collaboration.

Point B has been consistently recognized as one of the best places to work by Fortune - magazine, The Wall Street Journal, Consulting - magazine, - and many others.

The Resource Management Manager is a highly effective, outcome-driven professional who is used to working in a fast-paced, complex environment. The Resource Manager is responsible for managing supply and demand effectively by determining the best staffing solution for each engagement - balancing client interests, associate needs and Point B priorities. This role will contribute to the utilization health and growth of our industries, solutions and geographies; support professional development for associates; and inform workforce planning to ensure we have the right people with the right skills available at the right time.

Partner with Industry, Solutions or Management Consulting leadership to monitor and manage demand growth and supply health
Partner with Recruiting and Business Partner Operations to forecast and manage hiring plans and business partnerstrategies
Oversee day to day staffing operations to balance the needs of the associate, client, and business, make best use of our resources, and find the right fit for our clientengagements
Develop and continually improve resource management processes, team, andtools
Develop and manage supply and demand resource managementoperations
Oversee day to day resource management operations across assigned industries, management consulting orsolutions
Monitor and report supply or demandhealth
Work with leadership to establish priorities and resolve prioritizationconflicts
Develop a strong understanding of the assigned industry demand and/or management consulting or solutionsresources
Build relationships with leadership to become a trusted advisor to achieve business objectives and manage conflictresolution
Provide input to talent acquisition and talent management strategy for assignedareas
Work on resource management initiatives that mayinclude:processes, tools, and reporting capabilities to support staffing, utilization management and resource forecasting

The opportunity to affect the learning approach for our firm's future
The chance to impact the journey of our employees' growth and development
An environment that encourages you to identify new opportunities and the support to make it happen
Theopportunity to build and be part of a fun and collaborative culture with teams that are as passionate about their communities as they are about their work

Solid understanding of the consulting business
Demonstrated ability to think strategically and deliverresults
Excellent judgment, and the ability to ask the right questions to assess a situation and make decisionsquickly
Strong critical thinking and problem-solving skills, including the ability to identify the relevant business factors and prioritize them accordingly
Communicates skillfully across a broad range of organizational levels, situations, and vehicles to drive goals andmessages
Strong conflict resolution, negotiation, and influencing skills
Strong proficiency with core professional competencies, especially: attention to detail, responsiveness, follow through and agility
Demonstrated ability to generate respect and trust from Point B employees
Exceptional customer relationship skills and the ability to effectively work with Point B leadership.
Ability to communicate effectively, offering and receiving feedbackregularly
B.A. or B.S. degree required.
5+ years of business experience external to PointB
5+yrsconsulting and professional services experience
2+yrsof managing and developingpeople
Previous recruiting experiencepreferred
Previous account management experiencepreferred
Excellent interpersonal and presentation skills
Previous experience working with Salesforce or other CRM system preferred

Innate problem solvers who want to grow in a flexible, collaborative, hands-onculture
Talented, agile individuals with a growth mindset who are excited to help build a growingfirm
Ability to work fromhome
Ability to work non-standard work hours whennecessary

Any Point B Office Location


When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like.

Point B is a consulting company dedicated to helping organizations with critical initiatives in the areas of customer engagement, growth investments, workforce experience and operations excellence. Our diverse set of experts spans13 U.S. locations, with international reach via our partnership withNextcontinent. We've helped global organizations of all stages and sizes achieve sustainable success by focusing on the humans at the center of change.

What makes Point B Different?
OurFounding Purpose and Valuesof ourfirm. Be part of a fun and collaborative culture with teams that are as passionate about their communities as they are about their clients
Employee Ownership- Giving you a voice in directing your career and building our firm
Benefits-Our comprehensive package includes competitive base pay and an annual bonus, complete health benefits includingan option for100% employer paid premium for medical, vision and dental coveragefor employees, ownership shares through our ESOP, self-directedtime off and more
Work-Life Balance- A unique culture that recognizes the importance of flexibility and collaboration. Our localand nationalmodelempowers you to choose the life you want
Award winning- We are proud to be named a Best Workplace in the US by Fortune magazine, Best Workplaces for Millennials, and Best Workplaces for Women. Hear more about why people love working at Point B onGlassDoor

We are anequal opportunity employer committed to a diverse workforce. We do not discriminateon the basis ofrace, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status or disability.

Keywords: Point B, Boston , Resource Manager, Executive , Boston, Massachusetts

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