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Principal Product Manager, Growth MarTech Platform (Remote)

Company: ezCater
Location: Boston
Posted on: November 26, 2022

Job Description:

ezCater is the most trusted provider of corporate food solutions - a $300+ billion market in the US alone. ezCater is purpose-built for business. ezCater's corporate food platform and flexible, scalable food solutions allow organizations to centralize and track their food spend, and fulfill everything from daily employee meals to client meetings and company all-hands. ezCater backs this up with business-grade, best-in-class, customer service and an unmatched nationwide footprint. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille, and had an up-round in December of 2021 when we were valued at $1.6 billion.We're looking for a Principal Product Manager, Growth & MarTech Platform to own the "art of the possible" in the Growth and MarTech spaces. You are a technically-strong, marketing-savvy and collaborative product leader who will own the platform capabilities that power merchandising, personalization, and other customer experience (CX) tech across our products. You'll create an "enablement vision", partnering closely with Growth, eCommerce, and Marketing teams to understand their needs, our technical capabilities and external industry trends to create a compelling and impactful roadmap. You will ensure our overall 'stack' of in-house and 3rd party marketing/CX technologies can work together/integrate successfully with an eye on overall architectural considerations to ensure data is an asset for us. This is a high leverage role and you'll get to jump into a fast-paced, data-driven environment to generate material impact to the business.Sound exciting? Let's talk!You Will:

  • Drive the long-term strategy, business goals, and priorities for the Growth & MarTech platform roadmap.
  • Build deep empathy for ezCater customers and your internal stakeholders.
  • Lead product initiatives across a cross-functional team including Engineering, Product, Marketing and Data.
  • Partner with stakeholders to develop coordinated tactics and strategies related to how we develop our platform strategy while ensuring we achieve shorter term business goals.
  • Work closely with platform engineering and other stakeholders across all stages of the product development or selection process including research, requirements definition, implementation/release planning and product delivery.
  • Serve as the Product team subject matter expert on platform components, MarTech, Customer Experience (CX) Tech, data systems, and processes.
  • Define and monitor the ongoing metrics that define success.
  • Have fun building meaningful software with awesome people.> When You Start:
    • By Day 30 you will:
    • Understand the needs of your internal tech and product customers, and start to develop a strong sense of empathy for them.
    • Lead the cross-functional Martech Platform Team and partner with all members to understand the ins and outs of the technology stack and platform today to begin documentation of the cross-functional Martech Capabilities roadmap, spanning in-house tech and vendor usage.
    • Be providing immediate and early value, organizing existing work, asking good questions, and figuring out what you need to learn to become more effective.
    • Have internalized the key metrics for your domain and key analytics and experimentation tools.
    • Have internalized the company direction, and early decisions around target customer / market focus.
    • By day 60 you will:
    • Have a solid working relationship established with the marketing, engineering, and data team members as well as your product peers.
    • Develop a point of view on which existing in-house services and external vendors to keep vs. re-evaluate to ensure we have the right underlying connection piping to make MarTech and product teams maximally effective.
    • Develop a point of view on existing internal services and external vendors used by the product customers to keep vs. re-evaluate.
    • Determine how best to evolve the integration of our martech stack, highlighting gaps or risks in the setup.
    • Have a strong understanding of ezCater's core business interactions, how our platform technology serves these today, and where the opportunities are for platform to drive innovation and efficiency.
    • Generate the product direction with stakeholder buy-in.
    • By day 90 you will:
    • Be a driving force within the company, leading across the business to drive your compelling enablement vision and meaningful returns.
    • Lead capabilities roadmap generation and support execution in the cross-functional Martech Platform team and Growth Platform team, independently without manager support.> You Have:
      • 7+ years product management or equivalent work experience.
      • MarTech domain expertise.
      • Goal orientation and demonstrated record collaborating with engineering teams to deliver effective platform product.
      • A knack for managing schedules, dependencies, and priorities to achieve goals.
      • Strong teamwork and collaboration skills; you're happy and capable partnering with team members, managing expectations, and bringing your partners along on the product journey.
      • Strong written and verbal communication skills, able to convey information at the right level for the right audience.
      • Analytical ability, comfortable working with and manipulating data, building hypotheses, and identifying high leverage opportunities.
      • A flexible mindset that is open to change and new information. You're first to understand when team behaviors and work methods need to adapt to new information.
      • Entrepreneurial spirit; a self-starter who thrives in a fast paced environment, deals well with ambiguity and focuses on driving impact.
      • A sharp mind, a soft heart and a large funny bone.The national cash compensation range for this role is: $167,000 - $212,000* per year*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).ezCater does not sponsor applicants for work visas or legal permanent residence.What you'll get from us:You'll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. You'll also get sane working hours and great flexibility around work/life balance. Have people in your life - of any age - who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.Oh, and you'll get all this: Market salary, stock options that you'll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose!), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you're in one of our offices, and knowing that you helped get this rocket ship to the moon.ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.For information on how ezCater collects and uses job applicants' personal information, please visit our

Keywords: ezCater, Boston , Principal Product Manager, Growth MarTech Platform (Remote), Executive , Boston, Massachusetts

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