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Mountain Studio Associate Manager - Boston, MA - Full Time

Company: Stio
Location: Boston
Posted on: November 26, 2022

Job Description:

ABOUT US Stio - is a modern mountain apparel brand that designs, develops and sells beautiful, functional, and innovative products infused with the soul of the mountain lifestyle. With headquarters in Jackson Wyoming, Stio - draws inspiration from the surrounding Teton Range and offers products via Stio.com, catalog, and its Mountain Studio--- retail locations in Jackson Hole, Wyoming, Park City, Utah, Freeport, Maine, Bend, Oregon, Boise, Idaho, and opening soon in Boston, Massachusetts. Your Role As the Associate Studio Manager - Boston you share responsibility for the performance of Stio's Boston Seaport retail store location. Your main goals are to drive sales, ensure store profitability, provide an exceptional customer experience that's true to the Stio brand, and build new customer acquisition. You are responsible for supporting budget objectives for both revenue and operating expenses. You will help oversee operational procedures, sales and merchandising efforts. You help lead the store staff and share responsibility for hiring and training seasonal team members, ensuring a consistently high level of customer service in your store. You will foster a culture of trust, accountability and excellence amongst the staff, ensure a strong working knowledge of Stio products and implement best practices in the areas of customer engagement, operations and visual merchandising. The ASM reports to the Mountain Studio Manager (Store Manager). Additionally, this role is not remote, as the Associate Studio Manager must live within a reasonable commute of our Boston Mountain Studio location in the Seaport neighborhood. Your Skills The ASM is a self-starter with exceptional customer experience, organizational and leadership skills. You have strong interpersonal and communication skills, capable of guiding staff members with a wide array of experience and abilities to success. You are team-oriented, comfortable with multi-faceted responsibilities, and able to maintain a positive attitude in the workplace. The ASM supports training for hourly and seasonal employees and works alongside the team to elevate customer experience and drive sales in their location. Your Responsibilities

  • As Associate Store Manager, you will manage the details of the retail store including but not limited to hiring, training and coaching retail staff, inventory management through receiving, selling and merchandising, and driving sales. As ASM, you will communicate directly with Store Manager and Retail Leadership, corporate Operations, Marketing, Product, and Customer Service teams as needed.
  • Detail-oriented with strong organizational and prioritization skills
  • Self-motivated and proactive with operational tasks
  • Excellent communication skills with prior customer service experience
  • Implementation of strategies to drive new customer acquisition
  • Planning and execution to achieve an exceptional retail environment for customers, setting an example for your team in how you show up on the sales floor working alongside them each day
  • Support planning and delivery of visual merchandising and marketing plans
  • Available to work a combination of opening, closing, weekend and holiday season shifts to support the business and scheduling needs in combination with the Mountain Studio Manager Your Experience
    • Bachelor's degree preferred
    • 1+ years in retail
    • Leadership experience preferred
    • Experience with visual merchandising and/or retail marketing, and working with a team towards shared goals
    • Effective with Microsoft Office and Google Suite The Fine Print
      • Must be able to move around the retail space for 8-12 hours per day
      • Must be able to move items upwards of 50 lbs
      • Available to work a combination of opening, closing, weekend and holiday season shifts to support the business and scheduling needs in combination with the Mountain Studio Manager
      • Medical, Dental Vision plans
      • Company Paid Long Term Disability
      • Employee Assistance Program
      • 401k with Match
      • Generous paid time off policies
      • Company DEI Committee and Employee Resource Groups
      • Gear test, perks, and more This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.

Keywords: Stio, Boston , Mountain Studio Associate Manager - Boston, MA - Full Time, Executive , Boston, Massachusetts

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