Senior Product Manager

Company: Duck Creek Technologies LLC.
Location: Boston
Posted on: January 27, 2023

Job Description:

WHAT WE ARE ABOUT:Duck Creek is an insurance industry leader, driving transformation and delivering modern SaaS solutions that help insurers set a new standard and revolutionize how consumers interact with insurance companies.As a leading technology provider to the insurance industry, we don't just build great software to help insurers conduct business. We deliver software with a fully managed service model that empowers insurance companies to transform their business. With Duck Creek OnDemand, insurers are introducing groundbreaking new products faster than ever before, making smarter data-driven decisions, enhancing the customer experience to meet evolving expectations, and adapting to shifting market conditions and regulatory requirements.Duck Creek is proud to be a Remote-First employer, empowering our employees with the choice to work from an office, from home or on a hybrid schedule. Our remote-first environment fosters inclusion, collaboration, and ensures a consistent employee experience regardless of location. We support our employees in making a decision that allows them to be the most productive they can be both at work and at home.If working in a fast paced, rapidly evolving company that is transforming one of the world's oldest and largest industries into a standard for innovation and open exchange sounds exciting, let us know. - We are excited for your career to be Made on Duck Creek.WHAT YOU'LL DO:The Senior Product Manager is responsible for supporting the Principal Product Manager related to product vision and product roadmap. The Senior Product Manager will also work with team leadership to define scope, priorities and timelines for updating existing products and delivering new products and features according to Duck Creek's product roadmap. The role works closely with product management, product engineering, Customers, and implementation partners.

• Responsible for the hands-on definition of the product requirements and the prioritization process, including: - Assisting with the managing of product backlog and tracking of market demand
• Develops use cases, business scenarios, user personas and other design artifacts to support requirements and development specifications
• Manages product release schedules and works with Principal Product Manager and Engineering to ensure releases are on time and issues are managed and resolved
• Supports development of training, documentation, and tools as required
• Serves as the touch point and provides product related expertise for activities managed by other teams
• Interfaces directly with customers in representing product. May represent the Principal Product Manager in presenting the present product vision and direction, when the Principal Product Manager is unavailable for these interactions.
• Operates with no required supervision in a complex environment
• Acts independently to determine methods and procedures on new or special assignments
• May act as a team lead and coordinate activities of team members.
• Frequently interacts with peers, equivalent level leaders and senior leaders on cross-functional matters.
• Communicates with various management levels regarding specific phases of an operation or project.
• Anticipates customer needs to influence the development of solutions.
• Stays current on market trends as related to the assigned product(s)
• Performs other related duties and activities as required.WHAT YOU'VE DONEEducation and Work Experience:
  • Bachelor's degree, or higher education level, or its foreign equivalent, in a software engineering/computer related field.
  • 12-16 years of related professional experience
    • And/or Master's degree plus minimum of 10 year's related professional experience.Specialized Knowledge, Skills, and/or Abilities:
      • Deep understanding of P&C insurance company workflows and processes
      • Strong analytical skills and ability to synthesize large datasets into meaningful insights
      • High levels of proficiency in Microsoft Office.
      • Strong project management, planning and organizational skills, including ability to handle multiple projects simultaneously in a fast-paced environment
      • Exceptional and proven written and verbal communication skills
      • Unwavering attention to detail
      • Able to work effectively across functional groups & with minimal supervision. Proven ability to influence cross-functional teams without formal authority. Ability to work as part of a team
      • Ability to effectively manage multiple competing priorities without sacrificing quality or impacting deadlines
      • Basic understanding of SaaS solutions and UX designOther Requirements:
        • Travel: 0-10%
        • Work Authorization: Legally authorized to work in the country of the job location.Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. - As such, Duck Creek is committed to providing equal opportunity to all employees and applicants - to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.Duck Creek Technologies does not accept nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.#LI-Remote

Keywords: Duck Creek Technologies LLC., Boston , Senior Product Manager, Executive , Boston, Massachusetts