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Clinical Outreach Manager

Company: Engage Partners, Inc.
Location: Boston
Posted on: January 27, 2023

Job Description:


Position Summary: The Clinical Outreach Manager is responsible for identifying and fostering relationships for client referrals as well as promoting Clients Recovery Care's unique In-Home Addiction Treatment approach to area clinicians, therapists, hospitals, Employee Assistance Programs, corporations, union groups, and treatment professionals.

Duties and Responsibilities:

Can communicate a thorough understanding of ARC's philosophy of treatment, program specifics, admissions process and criteria

Make face-to-face sales calls, phone and email outreach to potential referral sources

Strengthen existing relationships with referral resources and cultivate new ones through networking, cold calling and other various forms of contact

Attend professional conferences, seminars, and networking events to promote Aware Recovery care and connect with potential referents

Inform industry professionals and consumers about Aware's services, curriculum, and medical/clinical staff qualifications

Verify current health insurance coverage, benefits and eligibility through the electronic verification system

Involvement in collaborative treatment team planning and coordination: goals for treatment and designation of potential care team based upon client personality, age, gender, and history.

Compliant with applicable state and federal regulations (Release of Information, Grievance and Appeals procedures, etc.)

Proficient in operation of CRM (Salesforce) and EHR (Sigmund) software

Tracks contacts, clients, providers, institutions, their hierarchies, referrals in and external referrals made on a daily basis through Salesforce

Knowledgeable of MAT advantages, disadvantages, side-effects, signs/ symptoms of overdose / managing withdrawal symptoms

Aware of resources available for specialized providers, comorbidities, dual diagnosis, as well as other levels of care (as-needed)

Maintains contact with client and family throughout the treatment process as needed

Support business operations and attend weekly marketing meetings

Performs miscellaneous job-related duties as assigned

Required Qualifications:

  • Bachelor's Degree
  • At least 3 years experience in Addiction Treatment or Mental Health Field preferred
  • RN, LMSW licensure or equivalent preferred
  • Willing to do some travel and night/weekend events Contact

    Engage Staffing

    Tom Frizalone

Keywords: Engage Partners, Inc., Boston , Clinical Outreach Manager, Executive , Boston, Massachusetts

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