Store Manager in Training

Company: MOM's Organic Market
Location: Burlington
Posted on: January 27, 2023

Job Description:

We believe MOMs employees are our greatest investment, which is why we have created a special place to work.YOU:

• have pulled recyclables out of the trash
• appreciate a good debate, even with your boss
• love to help others
• figure out how to fix it, not who's to blame
• prefer real news to fake newsWE:
  • love to promote from within
  • aren't afraid to make mistakes and learn from them
  • care more about values and work ethic than your experience
  • offer employees subsidies to purchase electric cars
  • give employees a 30% discount on all purchasesWe need YOU!The Manager in Training (MIT) is responsible for developing and applying the skills learned in the MIT program to effectively manage the overall appearance and operation of the store. This position continues to provide MOMs remarkable Customer Service and is storewide cross trained to make sure store shelves are properly stocked and departments receive support as needed. In addition, the MIT will supervise MOMs Team Members in completion of these tasks. MOMs departments may include: Front End, Grocery, Wellness, Produce, Naked Lunch/Bakeshop. This position is located in MOMs stores.Responsibilities:
    Complete MOMs Manager In Training (MIT) Program in order to successfully lead the storeOpen and/or close the storeIdentify and escalate issues appropriately such as customer issues, data, maintenance, product concerns, and employee concernsResponsible for proper cash handlingSupervise MOMs Team Members in all areas of the stores as well as completing store tasksPractice exceptional customer service including patience, active listening and problem solvingGreet customers, answer their questions and help them find products and/or make recommendationsStock shelves and displays as assignedUnpack store deliveries and organize the stockroomMake sure all products are fresh and within the expiration dateClean and sanitize assigned areas, including sweeping, mopping, and dustingFollow the company's operational policies and procedures within the storeAssist in various store departments as needed, including cashiering and baggingCollaborate with coworkers across store departments in order to complete assigned tasksComplete required training including HIVE modulesOther duties as assignedRequirements:

    1-2 years experience in related retail fieldDependable and reliable, having the ability to work a flexible schedule that changes as the business changes including nights, weekends and holidaysStrong customer service skills, including patience and active listening, to ensure customer feel heard and helpedPositive attitude and ability to embody our company valuesGood communication skills; the ability to take direction/feedback and participate in a team environmentAbility to prioritize tasks that change frequently and manage unexpected demands

Keywords: MOM's Organic Market, Boston , Store Manager in Training, Executive , Burlington, Massachusetts