Manager, Product Management, GMAC Tours

Company: Graduate Management Admission Council
Location: Boston
Posted on: March 19, 2023

Job Description:

Manager, Product Management, GMAC Tours page is loaded Manager, Product Management, GMAC Tours Apply locations Boston Reston time type Full time posted on Posted Yesterday job requisition id R0000422 The MBA Tour, a subsidiary of Graduate Management Admission Council (GMAC), sees a world where talent matched with aspiration can benefit from the best business school education possible.We seek a Manager, Product Management, GMAC Tours to help define and drive GMAC Tours ongoing product strategy to ensure the products remain innovative, competitive and best-in-class. GMAC Tours products include in-person and virtual engagement opportunities that help business schools and candidates make personal connections.The Impact You Will HaveYou will heavily collaborate with many areas of the organization, including working with GMAC Tours Events, Marketing and Sales teams as well as GMAC's Technology and Central Marketing teams to integrate systems and the Market Development teams to help drive revenue.Some Key Things You Will Be Doing

• Support the development of GMAC Tours product roadmap based on competitive industry capability analysis and business analysis.
• Serve as primary liaison with the Technology team, creating requirements, user stories, acceptance criteria, and business flow diagrams, ensuring requirements are fully understood and implementation plans match expectations.
• Prioritize and identify enhancements, working closely with the Technology team to ensure the detailed and prioritized roadmap is met; Own user acceptance testing to ensure developed products match the requirements; Collaborate on user testing and other research efforts to understand customer needs, product gaps, and translate into requirements; Facilitate the creation and maintenance of product documentation.
• Enhance the user experience across all digital touch points by analyzing data and providing insights and recommendations to boost user engagement and better optimize GMAC's digital eco-system to achieve Tour related goals.
• Lead the development of product performance reports and data visualization outputs for internal and external audiences including analysis and insights to improve product performance and utilization.
• Drive go-to-market initiatives for product updates and enhancements; Collaborate with accounts team on planning, training, and commercial execution; Drive the strategy behind B2B marketing plans to support GMAC Tours business goals, including email campaigns, webinars, and updated sales collateral/training materials.
• Serve as Tour Leader and main point of contact for certain domestic and international events, to include:
• Assist with communications to schools;
• Coordinate production and organization of tour related materials;
• Develop and update tour itinerary;
• Manage set up of event and coordinated onsite registration;
• Work closely with Event Team on all logistics; and
• Travel to event location and serve as onsite point of contact.What You Bring
  • Bachelor's degree in related field and/or certification; Or equivalent combination of education, skills, and experience.
  • 4 years' experience in related field.
  • Experience working with product lines in a global marketplace with B2B and B2C customers.
  • Familiarity with agile product development methodology, including writing product requirements, user stories, acceptance criteria, and understanding other development efforts related to the product lifecycle.
  • Technical aptitude with ability to trouble shoot regarding product reliability issues.
  • Experience with market research projects and data analysis.
  • Strong project management skills and understanding how to manage the priorities of multiple stakeholders in a complex environment.
  • Exceptional organizational, project planning, and time management skills.
  • Authority to prioritize work to resolve operational or departmental issues.
  • Ability to work independently with minimal supervision and in a team setting, and across external and internal stakeholder groups.
  • Ability to think critically and take initiative; harbor a "healthy level of skepticism" in order to gain deeper understanding of the product and make data-driven decisions.
  • Excellent verbal and written communication skills; Strong attention to detail, with a keen focus on quality.
  • Ability to work in-office and remotely according to GMAC's hybrid work environment.
  • Ability to travel up to 20% worldwide, including up to 2-3 weeks at a time.The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.What We Offer
    • Comprehensive and locally competitive benefits (medical, dental, vision, 403b retirement program, and more!)
    • Generous Paid-time Off
    • Holiday Leave
    • Hybrid Work Environment
    • Work for a mission-driven organization helping to develop the next generation of responsible leaders and change makers
    • Opportunity to utilize your skills and professionally grow and developIf you're committed to Career Excellence and want to work in a collegial, collaborative environment, this is the place for you!FLSA Status:ExemptReport to:Senior Director, The MBA Tour GMAC's value proposition offers our talented employees the ideal climate for innovation, and colleagues who are motivated and proactive, with diverse backgrounds and approaches. As a global organization, we understand and appreciate the benefits of myriad cultural perspectives. GMAC is wholly committed to recruiting, developing, and retaining a diverse group of talented people, and providing equal employment opportunities to all employees and applicants without regard to the basis of actual or perceived race, creed, color, religion, national origin, ancestry, age, disability, sex (including pregnancy, childbirth, and related medical conditions), marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state or local laws. Additionally, to ensure a safe office environment, recognizing the tremendous contributions that vaccinations play in ensuring our mutual wellbeing, GMAC has implemented a mandatory vaccination policy. All employees must be fully vaccinated against the COVID-19 virus. GMAC may make accommodations or allow for exemption from this requirement for medical or religious reasons. About Us The Graduate Management Admission Council--- (GMAC---) is a mission-driven association of leading graduate business schools worldwide. Founded in 1953, we are committed to creating solutions for business schools and candidates to better discover, evaluate and connect with each other. We work on behalf of the schools and the graduate management education community, as well as guide candidates on their journey to higher education, to ensure that no talent goes undiscovered.GMAC provides world-class research, professional development opportunities and assessments for the industry, designed to advance the art and science of admissions. Owned and administered by GMAC, the Graduate Management Admission Test--- (GMAT---) is the most widely used graduate business school assessment, recognized by more than 7,000 programs worldwide. Other GMAC assessments include the NMAT by GMAC--- (NMAT---) exam, for entrance into graduate management programs in India, South Africa, and the Philippines, and the Executive Assessment (EA), specifically designed for Executive programs around the world.Our flagship portal for graduate management education resources and information, www.mba.com , receives 14 million visits a year and features the School Search matching tool and Graduate Management Admission Search Service--- (GMASS---) database, matching candidates and business schools.GMAC is a global organization with offices in Hong Kong, China, Gurugram, India, Singapore, London, United Kingdom and the United States. To learn more about our work, please visit www.gmac.com .

Keywords: Graduate Management Admission Council, Boston , Manager, Product Management, GMAC Tours, Executive , Boston, Massachusetts