Senior Resource Manager
Company: WillowTree Apps
Location: Boston
Posted on: May 28, 2023
|
|
Job Description:
Senior Resource Manager
Location & Flexibility
Our Senior Resource Manager role will be an integral part of our
leadership at WillowTree. To help retain our deep culture of
collaboration both among ourselves and our clients, this role will
maintain an in-office presence in a hybrid (Work From Near)
capacity in our Boston office location.
Learn more about Work From Near.
Who We Are
WillowTree is one of the largest independent digital consultancies
in the US providing strategy, research, design, and engineering
services to Fortune 500 companies all over the world. Some of
WillowTree's current clients include HBO, Hilton, Anheuser-Busch,
PepsiCo, and more.
The Opportunity
As a Resource Manager at WillowTree, you'll collaborate across
disciplines to identify staffing needs across projects, build
cross-functional teams, and manage team capacities. You'll work
together with business development to prepare new teams based on
confidence levels in the sales pipeline, and with delivery teams to
maintain staffing across ongoing projects. To succeed, you will
need to exercise excellent communication skills, strive to uphold
processes and make decisions that balance business goals and
delivery needs.
This Resource Management position will directly support
WillowTree's growing Adobe practice, headquartered out of our
Boston office. We offer a hybrid work model-two days a week in the
office and three days from home. We are most interested in forming
long-term relationships with hard-working, self-motivated
individuals who take pride in their work, are up for any challenge,
and enjoy working in a highly collaborative, fast-paced,
professional environment.
Responsibilities
* Develop, execute, and communicate plans pertaining to visibility,
the accuracy of demand, the status of sales pipeline, and
fulfillment strategy
* Curate reporting for internal stakeholders that communicate
insights like utilization trends, unallocated resource reporting,
and staffing needs
* Lead weekly resourcing meetings with project managers and
creative/engineering directors to discuss staffing needs, identify
areas of underutilization as well as opportunities to rebalance
workload
* Manage agency resource allocation and time tracking processes,
software, reporting, and planning
* Identify resourcing gaps and prepare proposed solutions ahead of
weekly meetings, and continue to monitor team bandwidth and resolve
real-time resource needs throughout the week
* Address ad-hoc client requests by assessing priority levels and
quickly facilitating a solution
* Partner with PMs to manage resources, schedules, and timelines to
ensure key milestones are met
* Partner with business development to monitor confidence levels of
opportunities to prepare resource plans for new clients
* Maintain up-to-date records of Statements of Work (SOWs) and
staffing plans
Qualifications
* Have a bachelor's degree in business, communications, or a
related field
* Have 3+ years of experience in a project management or resource
management role (experience managing demand and capacity, overages,
budgets, team member allocation, etc.)
* Have experience with capacity planning and utilization
reporting
* Have experience working with engineering, design and project
management resources
* Have strong written and verbal communication skills, and a high
level of empathy
* Are a self-starter and problem solver with meticulous attention
to detail
Bonus Points
* Experience working with technical projects (understanding of the
SDLC, allocating software projects)
* Expertise with Enterprise Resource Management software or
similar
* Previous Project Coordination or Management experience
* Experience transforming data into insights
Why WillowTree?
We offer a place to be yourself.
Our differences, both visible and invisible, benefit our teams, our
communities, and the products we craft. That's why WillowTree
strives to build a team with diverse backgrounds, skills, and
perspectives. You'll work hard here; however, we'll balance that
with a culture that supports your growth and cares about your
well-being. We're committed to creating an environment of inclusion
- a place where every Tree can thrive.
We want you to reach your fullest potential and part of your
professional development at WillowTree will include dedicated time
to innovate on passion projects and an annual stipend to fund your
professional pursuits.
WillowTree celebrates our differences and provides equal employment
opportunities to all team members and applicants without regard to
race, color, religion, age, sex, national origin, disability
status, genetics, protected veteran status, sexual orientation,
gender identity or expression, or any other characteristic
protected by federal, state or local laws. Diverse teams build
better products. We acknowledge that the tech industry especially
lacks opportunity for those who are of non-traditional backgrounds
and in underrepresented groups. In order to create the best
products for everyone, we know that it's important for our team to
reflect the diversity of our users, and we are committed to being
the change we want to see.
Keywords: WillowTree Apps, Boston , Senior Resource Manager, Executive , Boston, Massachusetts
Click
here to apply!
|