Director of Quality and Value-Based Care

Company: Harbor Health Services
Location: Mattapan
Posted on: May 28, 2023

Job Description:

Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. To help further the mission of Harbor, we are looking for a talented Director of Quality and Value-Based Care to join our team! Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more! The Director of Quality and Value-Based Health Care leads Harbor Health Services, Inc. (Harbor) in implementing quality processes to improve patient care and optimize organizational performance. The Director of Quality and Value - Based Health Care continually aligns, develops, and promotes team based and patient centered care, while ensuring compliance with all quality reporting to state and federal agencies, and maintaining recognition programs. The Director maintains relationships with key business partners and other senior leaders in the industry to leverage best practices, evaluate emerging technologies, and distribute knowledge internally to inform plans and strategies. This role provides oversight and management of operational and administrative Accountable Care Organization (ACO) activities to ensure requirements are met in conjunction with the Chief Nursing Officer (CNO) and Senior Vice President of Community Health Centers (SVP Of CHCs) and implements strategies to meet financial value-based quality outcomes and patient/provider satisfaction. This position will be hybrid (in office and work from home) and is based out of Harbor Health's Boston locations. Position includes travel to other Harbor locations as needed. Responsibilities: Designs, communicates, and implements the annual Quality Improvement Plan.Works with organizational stakeholders to define key performance indicators and determines reporting, measurement, and improvement strategies.Facilitates Quality Improvement meetings across and within sites to engage care team members in improvement efforts.Facilitates and/or co-facilitates the Quality Steering Committee .Uses proven approaches to process improvement to assess and address systems issues.Analyzes and tracks patterns across quality data, incident reports and other data collection tools to identify opportunities for systems improvement.Serves as Harbor's representative at external forums for quality and BACO (Boston Accountable Care Organization)Supports state/payor contractual requirements and reporting including stewardship, quality measures, and total cost of care, member assignments and provider attribution (roster). Supports Value Based Contracts and Grants that align with HHSI's population health, quality, and patient experience priorities. Collaborates with Clinical Applications Team for the development of tools, reports, plans and data to support.Ensures clinical applications tools are aligned with practice standards and works with clinical leadership team on workflow improvements and changes as needed.Ensures clinical applications tools support quality metrics and organizational priorities.Effectively communicates and manages relationships with other directors - collaborates on projects, escalates concerns, plans improvements, manages committees, etc.As appropriate, attends conferences, workshops to gather best practices and remain current in the industry.Develops and encourages team-based communication structures and norming mechanisms to support highest levels of team performance.Requirements: Bachelor's degree in healthcare related field, Master's preferred 5+ years of experience in the delivery of healthcare Proven Electronic Medical Record (EMR)-based analytical knowledge to detect trends and develop strategic initiativesExperience working with health care quality improvement initiatives Knowledge of ACO reporting Proven success in leading/directing teams to achieve and surpass key performance metrics including financial quality and provider/patient satisfaction targetsProven knowledge of Electronic Health Records (EHRs) OCHIN/EPIC preferredComputer literate with Intermediate skills in Microsoft Office 365 applicationsFamiliarity with database structure and querying Proven abilities to manage large projects and ability to organize and chair meetingsProven abilities to manage teams of differently skilled individuals in a health care environmentRespected leadership skills, particularly in the areas of clinical informatics, quality improvement and partnership with clinical operationsIn-depth knowledge of EHR applications, user interface and underlying data structure preferredMust be able to travel in a timely manner between multiple sites as neededAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.PDN-99314f59-e617-417e-805f-76634d60f540

Keywords: Harbor Health Services, Boston , Director of Quality and Value-Based Care, Executive , Mattapan, Massachusetts