Personal Care Attendant (PCA) Special Projects Manager

Company: Commonwealth of Massachusetts
Location: Boston
Posted on: May 28, 2023

Job Description:

An Official website of the Commonwealth of Massachusetts ALERT Effective May 11, 2023, Executive Order #595 requiring Executive Department employees to verify COVID-19 vaccination has been rescinded. Positions posted on this site prior to the date of rescission may continue to contain outdated references to Executive Order #595, please disregard these references following May 11.Due to Federal and State regulations, positions in certain health care and human services settings may continue to require COVID-19 vaccination or approval for an exemption, as a condition of employment. Finalists for these positions will be provided details about the verification or exemption process. Candidates with questions on vaccination requirements should contact the diversity officer listed on the posting for additional information. Job Description - Personal Care Attendant (PCA) Special Projects Manager (230006CG) Job Description Personal Care Attendant (PCA) Special Projects Manager - ( 230006CG ) Description The Personal Care Attendant (PCA) Special Projects Manager will reside in the Fee For Services Community-Based Program Team in a unit dedicated to overseeing the Personal Care Attendant Program, the largest of the Home and Community Based Programs in OLTSS. - The Personal Care Attendant (PCA) Program Special Projects Manager leads the oversight of new initiatives in the PCA program including but not limited to obtaining CMS approval, procurement, development of policy, and implementation. This work includes coordinating the program's emerging special project management functions across five PCA Program Coordinators, one Special Projects Assistant Manager, and reporting issues up to the PCA Senior Manager and the Director of Fee-for-Service Community Based Programs. The person in this position will track and manage multiple complex projects, including project timelines and workplans, and is responsible for planning and coordinating project related activities. Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Supervise the Special Projects Assistant Manager.
• Carry out and oversee emerging projects, from inception, implementation, and ongoing oversight.
• Serve as the lead coordinator for any new initiatives.
• Participate the administration of the PCA program with the larger team, including policy development and implementation.
• Create, track, and propose recommended contractor key performance indicators (KPIs) and contractor scorecards, based on contractor performance and applicable agency policy.
• Participate in applicable Program Integrity efforts, and serve as a subject matter expert for PCA-related contracts, recommending, responding to, and participating in possible Program Integrity initiatives.
• Respond to intra-agency / interagency inquiries and requests for information regarding PCM/FI contracts, contractors, and policy.
• Provide program-related assistance to other units within the MassHealth, the Executive Office of Elder Affairs, and other agencies in the state government.
• Lead program audits, including developing audit tools, conducting onsite contractor visits, site reviews, and contractor education visits (limited travel required). Preferred Qualifications: --- Knowledge of strategic and operational planning processes related to procurement, contract management, program implementation, and compliance. --- Experience leading a team of professionals. --- Experience interacting with leaders within state government and/or private non-profit organizations. --- Knowledge and experience in LTSS programs and policy. --- Possess strong programmatic knowledge of the PCA program. --- Possess an understanding of the role of data and analysis in ensuring contract compliance. --- Knowledge of the Massachusetts health care industry and market dynamics related to LTSS. --- Proficiency in Microsoft Excel, Word, PowerPoint, Teams, and Outlook. --- Knowledge of payment reform and care delivery reform strategies, including an understanding of the relationship between payment reforms, delivery system change, quality improvement and customer satisfaction in LTSS. --- Ability to understand, apply and explain pertinent laws, rules, regulations, policies and procedures. --- Knowledge of the methods used in the preparation of charts, graphs and tables, and of the methods of general report writing. --- Ability to analyze and determine the applicability of data, to draw conclusions and to make appropriate recommendations. --- Skilled in problem solving, consensus building, conflict resolution and team building. --- Ability to interpret policies and procedures in written and verbal responses to requests for information. --- Ability to work independently and collaboratively. --- Ability to manage time and set priorities and reach decisions under pressure. TO APPLY: Please upload both Resume and Cover Letter for this position when applying. -First consideration will be given to those applicants that apply within the first 14 days. About MASSHEALTH: To improve the health outcomes of our diverse members and their families by providing access to integrated health care services that promote -sustainable & equitable health, well-being, independence and quality of life. A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #2. Qualifications MINIMUM ENTRANCE REQUIREMENTS:Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.Substitutions:I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience. When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) -may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Primary Location Job : Administrative Services Agency : Exec Office Of Health and Human Services Schedule : Full-time Shift : Day Job Posting : May 23, 2023, 2:17:15 PM Number of Openings : 1 Salary : 81,529.95 - 125,501.44 Yearly If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Johny Laine/johny.laine@mass.gov - 6173485067 Bargaining Unit : M99-Managers (EXE) Confidential : No Refer a candidate for this job Tell us about a friend who might be interested in this job. All privacy rights will be protected.

Keywords: Commonwealth of Massachusetts, Boston , Personal Care Attendant (PCA) Special Projects Manager, Executive , Boston, Massachusetts